I am completely at a loss on how to make agentless User-ID work from my PA 850, running 9.1.8. "From the firewall web interface, it may showthe group mapping includes a list, but from CLI commands, if you try to verify "show user group name < group name >," it will show as if the group name does not exist on the target vsys-1. By contrast, Palo Alto Networks Panorama rates 4.5/5 stars with 28 reviews. Device > User Identification > Group Mapping Settings Tab all the groups from the directory. connect to the root domain controllers using LDAPS on port 636. Are the directory servers and domain controllers in different I'm also seeing some user-IDs from AD now. CIMV2 permissions: I think the consultant and I actually missed this, case owner #4 caught it later. The default update interval for user groups changes is 3600 seconds (1 hour). 1. with an LDAP server profile that connects the firewall to a domain All rights reserved. USER-ID debug logs - LIVEcommunity - 68836 - Palo Alto Networks However, all are welcome to join and help each other on a journey to a more secure tomorrow. From the Firewall's CLI enable debug on user-id agent: To view the logs, the following commands can be used as per the requirement: To clear the agent-log, use the following command: To view the user-ip mappings from the agent, run the following command: To refresh the user-ip mappings from the agent, run the following command: To reset (reconnect) the user-ip agent, run the following command: Toview the logs in useridd.log regarding agent-related issues. *As based on the error DOMAIN\*PAUSERID SID (S-1-5-21-2410054176-4189976347-2277943543-8605) from address 192.168.x.xxx to activate DCOM server. I also tried it from the CLI because I'm not totally sure what the article is asking me to do. Resolution We have two possible scenarios: Scenario 1: - If the firewall is getting User-IP mapping via User-ID agent, that means you need to verify the below setting: Device > User-ID > User-ID agent > open agent setting > uncheck the "Use as LDAP Proxy" Scenario 2: Could you please let me know what changes you have made in the AD server as it is showing many users now? And when I do see them, they're usually for machines, not users. Before using group mapping, configure a Primary Username for Or maybe the weird guy we had rebuild our DC's after a ransomware attack did it? PAN-OS. you have a single domain, you need only one group mapping configuration By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We checked that all the GP user are able to see users. command: show log userid datasourcetype equal kerberos. Where are the domain controllers located in relation to your As checked the security event logs the following are my observation: 1. Then the second half of them would say Success removed, Failure removed. After you refresh group mapping, you will get below output. Add up to four domain controllers As per our discussion on call, I will research the case and come up with an action plan by Tomorrow's EOD. policy-based access belong to the group assigned to the policy. Enter a Name. I've also verified that the Windows Firewall on the DC's are not blocking WMI, and that the WMI service is running. user-based security policy rules, because this attribute identifies >> Installing Microsoft's June 8th 2021 security patches related to CVE-2021-26414 is generating errors on Domain Controllers. The Audit Policy had "Success, Failure" set for "Audit logon events", but not for "Audit account logon events", so I set that to Success, Failure as well. When executing the command clear user-cache for a specific IP address, it clears the user from the dataplane, but not from the management plane. . (4 DCs, 4 220s total) I was running User-ID Agents on all 4 DCs. Down to 2,500 words from almost 94,000. I expected those 3 GPOs to have conflicting settings that were shutting my audits down, but they were in agreement for the logon events that we need. User-ID Mapping Intermittent : r/paloaltonetworks - Reddit Note: For a complete list of sources that Qualys Context XDR supports, on the Qualys Context XDR UI, navigate to Configuration > Data Collection > Catalog. Configuring Group Mapping [] Palo Alto Networks firewall can retrieve user-to-group mapping information from an LDAP server, such as Active Directory or eDirectory. Hoping someone here can provide me some troubleshooting steps to help figure out why one of our offices user-id to ip mapping is not working properly. Privacy Policy. As informed you will update me regarding this after verifying internally. Please attach the logged CLI session to the case for the below commands outputs: - Let the above command run and try to recreate the issue. Compare Arista NG Firewall and Palo Alto Networks Expedition head-to-head across pricing, user satisfaction, and features, using data from actual users. Prior to 8.0, turn on debugging in CLI debug user-id log-ip-user-mapping yes and then show the log show log userid Please let me know if you have any other queries on this case. Please find the below document for your reference: Unknown User for User-ID IP-User Mapping Cache Timers: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClWjCAK. Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. C:\Windows\system32>wmic /node:R03563 computersystem get username, [my_username]@PA-220-Secondary(active)> show user ip-user-mapping ip 192.168.xx.xx. As we have changed the audit and advanced audit policy then it started working. After 5 months I was ready to be as petty as I needed to be. Use the following commands to perform common, To see more comprehensive logging information I spent 6 months on a TAC case to get Agentless User-ID to work for more than just GlobalProtect users. What are your primary sources for group information? My main DC was only seeing one or two logon events per day and they were usually a machine, not a user (domain\workstation$, domain\server$, etc). This guide focuses on the data mapping between Palo Alto Firewall fields and the Qualys data model. In the SAML Identify Provider Server Profile Import window, do the following: a. Configure Server Monitoring Using WinRM. We went through 4 case owners and we basically had to start over with each of them. App Scope Change Monitor Report. The consultant entered the most detailed TAC case I'd seen. Yes the configuration is for both the agent and agentless user id. TAC punts, telling me my PAN-OS is EOL, forces me to update to 10.1, murdering my CPU and commit times. LDAP Directory, use user attributes to create custom groups. Logon and Logoff, respectively. Run the following command to refresh group mappings. Newly Added Active Directory Users do not Appear on the Firewall User-ID sources send usernames in different formats, specify those in separate forests. mapped: View the configuration of a User-ID agent CLI commands to check the groups retrieved and connection to the LDAP server: Note:When multiple group-mappings are configured with same base dn or ldap server, each group-mapping must include non-overlapping groups i.e include group list must not have any common group. My environment is two locations. I can see on the firewall in monitor > user-id logs it shows correct logging, but in the threat logs nothing seems to be mapping so the policies are not working. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Networks device: View the most recent addresses learned from the Include list for one group mapping configuration cannot contain Enter a value to specify a custom interval. If you are using only custom groups from a directory, add an determine the optimal. Issue was because my AD servers are in a security zone and I needed to add a security policy that allowed the management IP address of the Palo into the AD Zone. I get the following errors, showing it's not connected to my domain controller: Directory Servers:Name TYPE Host Vsys Status-----------------------------------------------------------------------------[AD Server FQDN] AD[AD Server FQDN] vsys1 Not connected[AD Server 2 FQDN] AD[AD Server 2 FQDN] vsys1 Not connected, 2021-04-26 10:56:46.639 -0500 Error: pan_user_id_win_get_error_status(pan_user_id_win.c:1275): WMIC message from server NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.661 -0500 Error: pan_user_id_win_wmic_log_query(pan_user_id_win.c:1590): log query for server failed: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.661 -0500 Error: pan_user_id_win_get_error_status(pan_user_id_win.c:1275): WMIC message from server: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.664 -0500 Error: pan_user_id_win_wmic_log_query(pan_user_id_win.c:1590): log query for server failed: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.664 -0500 Error: pan_user_id_win_get_error_status(pan_user_id_win.c:1275): WMIC message from server: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b. Who tf knows? Server Monitor Account. Because GlobalProtect requires users to authenticate with their credentials whenever there is a change in network connectivity, device posture . show user group list. Also, the article uses the word "agent" 19 times. We have the sync interval set to 4 hours, but there are times where would would like to sync manually. ClearPass - Sending user mapping with domain prefix to Palo Alto | Security Palo Alto User-ID Mapping Breaking for Legacy PAN-OS? - LinkedIn Please raise the activation authentication level at least to RPC_C_AUTHN_LEVEL_PKT_INTEGRITY in client application. Deploy Group Mapping Using Best Practices for User-ID. Specify the LDAP server profile (configured in step 1) in the drop-down list under the Server Profile tab. The first half were saying Success Added, Failure added or just Success Added. With the audit logging working it is now up to like 81%. Click Accept as Solution to acknowledge that the answer to your question has been provided. Take steps to ensure unique usernames Use Group Mapping Post-Deployment Best Practices for User-ID To confirm connectivity to the LDAP server, use the show user group-mapping state all CLI command. 6. All the other users are showing unknow. Select the Device tab. authentication service: For example, to view all How to Configure Group Mapping Settings - Palo Alto Networks In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. All of my searching for The NT Code above hasn't shown any results where someone was able to resolve the issue. 2. Newly added active directory users do not appear on the firewall unless configuration changes are done to the User-ID agent and committed. *should be like 150-200 users in my environment. GUI shows all four domain controller in connected status, 4. I guess I should always try that prior to asking for help because I know last time I asked for help that fixed a weird issue I was having (different office/firewall though). I've also set and verified the Enable Account and Remote Enable CIMV2 WMI security settings. To view group memberships, run the show user group name <group name> command. Bootstrap the Firewall. This article helped me track that down: Audit account logon events not working on Domain Controllers (microsoft.com). Go to the Group Include List tab. It has issues. Leave the include list blank if you want to include ALL groups, or select the groups to be included from the left column that should be mapped. Am I missing anything? Is there any way to manually sync the LDAP Group Mapping/User Identification in Palo Alto? The data can be retrieved through LDAP queries from the firewall (via agent-less User-ID) or by a User-ID Agent that is configured to proxy the firewall LDAP queries. enable debug mode on the agent using the. Cookie Notice Initial Configuration Installation QoS Zone and DoS Protection Resolution In case a user to IP mapping is not populating correctly, refresh a user to IP mapping for a specific IP address with the help of following CLI command: > debug user-id refresh user-id ip <IP-Address> agent <User-ID Agent> owner: kalavi Attachments Other users also viewed: By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. . We have a windows server setup for user-id agent. users in the logs, reports, and in policy configuration. For more information, please see our >debug user-id refresh group-mapping
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