Ran the self clean cycle, and no problems! Bosch requested that I fax them all my paperwork around this purchase, assigned me a case number, and said they'd find another shop to do the repairs in 24-48 hours. It took my husband all day to fix it. We know that chlorine bleach is a huge no-no. The glass provides insulation and helps keep heat inside the oven, and without it, the oven may not function properly and could be a safety hazard. Most people will survive their whole lives using the self-cleaning feature and not really encounter this problem, he said. If tempered glass is damaged from an impact, it is possible that the impact was strong enough to leave a microscopic surface fracture, however not severe enough to break the glass at the time of impact. Called Bosch, and they tried to call as well; were also unsuccesful in getting in touch with them. Every week, Melissa delivers new videos dishing expert advice on cleaning products, tools, DIY substitutes, and practical, timesaving solutions to everyday problems. You made it to the end of the article, and you are now a self-cleaning oven expert. Tempered glass is made by quickly heating the glass up to more than 1,200 degrees Fahrenheit and then running it through a highly pressured cooling process. Avoid hitting or scratching your oven door with cooking pans, pots, or other objects that may impact the glass. But when she made a second batch, she discovered that her oven temperature was off by about 25 degrees. Doors Baton Rouge, LA - Acadian Windows & Siding Glad to hear it's fixedhonestly, for me, I wouldn't run the self-clean again; why chance it? Another Bosch shattered. Labor costs typically range from $100-$200, and the glass itself may be covered under warranty. After lurking here for a couple of months as we undertook our kitchen remodel, I joined this weekend to offer good feedback on the seller of our Bosch double oven. Depending on which setting you choose it will take 2-3 hours. Oh Boschget on it! Special Door Care Instructions - Most oven doors contain glass. Whirlpool uses tempered glass in its appliances because it is heat resistant, strong, and less likely to break but also because when it does break, it "shatters" into small pieces with less potential for causing harm. There is one on each side. The tempered or "safety glass" in ovens made by a wide variety of companies have been exploding in homes across the country. These pebbles of glass injure individuals far less than regular glass. And be sure to read my article onCleaning Up Oven Spillsto make your life a whole lot easier. Step 14: Lift the door and insert the hinges into the slots in the sides of the oven. Ben Cady and Jenny Drumgoole tell Action News they got the surprise of their life after baking a pizza this summer. If this happens, the glass will need to be replaced. Nos ahorramos una gran cantidad de dinero en costos de paro de la lnea de produccin, Vlvulas y productos termoplsticos para control de fludios, diseados para trabajos en condiciones ambientales extremas en aplicaciones de extraccin de minerales. Not unreasonable, although frustrating that we can't use this great oven that we just installed. Tempered glass is strong and heat resistant and gets its strength from a tempering process during which the glass is heated to extremely high temperatures and then cool quickly. Remove the screws that secure the front To lock the door of your Bosch oven, do the following. read more Dehlinger20 High School Diploma 80 satisfied customers Well I did the same thing left the silicone on the racks, my Well I did the same thing left the silicone on the racks, my oven. THE MATERIAL CONTAINED IN THIS ARTICLE IS PROVIDED FOR GENERAL INFORMATION PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL ADVICE.LANDMARK HOME WARRANTY DOES NOT PURPORT TO BE A SUBJECT MATTER EXPERT WITH REGARD TO THIS MATERIAL, AND YOU SHOULD CONDUCT YOUR OWN RESEARCH AND/OR SEEK THE ADVICE OF APPROPRIATELY QUALIFIED PROFESSIONALS WITH REGARD TO YOUR SPECIFIC CIRCUMSTANCES BEFORE YOU TAKE ACTION. I'm now waiting to hear if they will cover anything else. Step 7: Set the door on a cloth lined surface. If you have a huge, mound from a spill-over in the bottom of the oven, DO NOT run the self-clean yet. After ABC7 got involved, GE stepped up and replaced Kavanaugh's glass for free. So, the shift to soda lime glass has brought about an increase in these types of breaks because it's not as tolerant of the thermal cycles that the glass will go through.". WebStep 1: Prep area and supplies. https://www.classaction.org/oven-door-glass-shattering-lawsuits I was using the self-clean feature on my GE JGB700SEJSS oven when I heard a loud pop from the kitchen. If your GE oven door is free of impurities, the only other reason it will break is if it is mishandled. Mix a 1/2 cup of baking soda with just enough water to make a thick pulp. Tempered glass is around four times stronger than regular glass. 2. Use a straight blade razor or scraper before using the baking soda method for cleaning your oven glass door. WebAnswer: If the oven or microwave glass window is cracked, chipped, shattered, or loose, no troubleshooting advice is available and Factory Certified Service is required to Find out the details in the rest of the article. Just never looks clean. Step 22: Insert the door hinges into the slots in the sides of the oven frame. If you have any pets, move them as far away from the kitchen as possible. All told, while I'm not euphoric about Bosch's service capability, I was quite pleased that they were that serious about it, and eventually definitely got to the bottom of my problem. What happens when something that you cook in (and on) happens to be made of glass? Last weekend I buttered some baked potatoes and after they were done the oven floor was a mess. Because of the tension the glass is under, if there are micro-stresses on the glass, it can shatter easily. It was a GE extended one and I attempted to use it once. Step 12: Slide the glass back onto the door and return the top trim. Repairman ordered me a new glass. In 2015, for example, the Safety Institute asked the US Consumer Product Safety Commission to look into many broken oven doors. Open the oven door to get access to the interior glass. Be careful not to lean on the open oven door or place too much weight on it while cleaning. Using either a brush or a flexible spatula, spread the baking powder paste on the glass, covering the entire surface. Time for Teachers to Veg Out. Save my name, email, and website in this browser for the next time I comment. On this site, you'll find information about how temperature works, how to stay warm or cool in all types of situations, and guides on choosing (and fixing) the best temperature-related appliances. Step 1: Disconnect the power to the oven by switching the circuit breaker off. Check out my video for more details. Although most warranties won't cover the problem since it isn't caused by normal wear and tear,it may be covered by the manufacturer as a manufacturer defect. Glass experts warn to be especially alert when using your oven's self-cleaning feature because extremely high heat can increase your chances of an explosion. Shatter Surprise: Why is the Glass in Some Oven Doors Ovens and ranges are specifically designed to withstand the high heat involved in cooking. We heard a soft pop and opened the oven door to see shattered glass. Here's What We Know So Far, Where to Watch 2023 Met Gala Celebrity Arrivals on Monday, At Least 6 People Killed, 30 Injured in Large Crashes on I-55 in Illinois During Dust Storm. Follow the steps listed below to replace this component. We are based in Kenya and bought a brand new Bosch oven and while heating up our burgers, the inside glass shattered. One couple shared their story that consumers will want to hear. The water self-clean ovens mean you clean them yourself. GE Oven Door Glass Shattered - temperaturemaster.com It takes a few hours, depending on the oven, as it heats up to crazy-high temperatures. It's only about a tenth of a millimeter in diameter. WebCleaning The Inside Oven Window. Step 2: For safety, switch the circuit breaker off. I turned the self clean off and got to spend a Sunday evening vacuuming shards of glass out of every nook and cranny of the ovens and the area around them. If your Bosch microwave door wont close, follow the steps listed below. Input your information and get a free, personalized home warranty quote. If it took more than 20 years for previous oven glass to shatter the more likely mishap is that your new range's control board will malfunction. Landmark Home Warranty has even had a few customers who have experienced this themselves. Response for Kitchen Aid statement from WTVD, the ABC station in North Carolina. If the glass oven door still appears foggy or shows streaks, apply a drop of grease-cutting dish soap to a damp cloth and use it to wipe down the door. Also follow the steps above if your Bosch oven door wont go back on, your Bosch oven door hinge is snapped shut, or your Bosch oven door is falling off. The company admitted the glass on a range can suddenly shatter if it's been damaged before, adding the glass might not shatter until long after the damage was done - even months later. Wow,I did not know about the self cleaning process!Thank you for your input on such a dreary task as oven cleaning. "GE warns consumers about inadvertent damage to glass oven doors - including the potential for broken or shattered glass - in its Use and Care Guide," a statement from General Electric said. Says it's in stock and should have it installed with in a week. Yes, do please post updates. The inner glass of her top oven door had exploded, and the glass was shattered into hundreds of pieces. No using the self cleaning mode here either. High-pressured air blasts the surface of the glass and cools the outer surface faster than the center. Are your failed recipes living on the bottom of your self-clean oven? Landmark provides comprehensive home warranties for homes in, 440 complaints across different brands on Consumer Affairs. They'll call once they have the part to schedule service. Although this tempered glass is stronger and shatters more safely than other glass, it has its problems. No one would come out as far as we lived! If your Bosch oven door is stuck, follow the steps below to fix it. There are two scenarios of why oven glass can break spontaneously, says Mark Meshulam of Chicago Window Expert. Self-Cleaning Ugh, someday I want to get one for our home. Here are a few tips that are being passed around from oven manufacturers: Facing a shattered door already? Plus, you spent all that money to have a self-cleaning oven, so why do the extra work if you dont have to? So she set the self-cleaning timer and walked away. 3 DIY Cleaners That Will Make Your Home Smell Great! A tempered glass oven door will shatter because of micro-cracks that form over an extended period. Has been two weeks now. 2.5 weeks from problem reported to problem fixed. Please share experience with appliance cabinet hinges! Melissa Maker is an entrepreneur, cleaning expert, founder of Torontos most popular boutique cleaning service, and star of the Clean My Space channel on YouTube (but she still hates to clean!). Some additional information which may be helpful is the reference to the glass pulled from our owner's manual. Step 3: Pry off the door trim using a flat head screwdriver. Wolf Oven Door Glass Damage | FAQ | Sub-Zero, Wolf, and Cove We may also earn commissions if you purchase products from other retailers after clicking on a link from our site. The 300 series was referenced in the original post (2008) but what about the recent replies (2015, 2016). Step 4: Lift the door off and set it on a cloth lined surface. GE response to KGO, ABC station in San Francisco: General Electric admitted the glass on a range can suddenly shatter if it's been damaged before. Brief update: it's now been 2 days since the door shattered and 1.5 days since I first contacted Bosch. The company replaced Geringer's stove and issued this statement: "Whirlpool uses tempered glass in its oven doors. Okay. GE did not say how bad the damage must be to result in shattering, stating breaks are very rare, but the company uses a tempered glass design to break safely - just in case. Never run the self-cleaning feature on your oven. Vlvulas y productos resistentes a la corrosin y ambientes agresivos, donde el metal no puede garantizar la durabilidad requerida. "They just washed their hands of it. The problem is people are scared to use the self-cleaning function on their self-cleaning ovenseither it gets too hot, it smokes, and/or it smells. NBC 5 Responds reached out to Bosch, asking what type of glass was used in their 30 double oven. To put your Bosch oven door back on, follow the steps listed below. To Clean A Self-Cleaning Oven The two said after their food was done cooking they turned off their oven and an hour later it exploded. No one showed up. Do not hit the glass with pots, pans, or any other object. [] soon as the self-clean cycle has run the course of its, almost all you have to accomplish it take a moist cloth and then []. This is the latest technology and while the sound may startle a homeowner, Kenmore ovens and ranges comply with industry (UL) Safety Standards for Household Ranges. But I have certainly run into slow repair service in NW, actually I had an extended warranty on my last appliances given to me because of the problem. Just remember to follow any safety precautions stated in the instructions, ventilate the area, and keep your pets far away from the kitchen. Step 24: Flip the latches back to hold the door in place. As an Amazon Associate, we earn from qualifying purchases. Mike, I feel your shock as I was one who posted earlier with the same experience. The video below will show you what to do if your Bosch oven door hinge is stuck. Yup, no way will use my toxic-spewing self-cleaning cycle. Frankly, I do not understand the excitement. I just bought the oven 2 months ago and was the third time I was using it! If so, here is the best, quickest, and proper way to clean your self-cleaning oven! No, there are no toxic or lingering smells. Step 8: Switch the circuit breaker back on. how to clean a glass oven door degrease and remove stains Consumers around the country have experienced exploding ovens. After turning off my oven and opening the door, I found the glass door had shattered. Oven Door Metal can scratch the glass, causing breakage. I didn't really know what it happened until I walked over and I peered inside and thought something doesn't look right at all," she said. update: after faxing everything to Bosch on Tuesday, they called back last night with the name of another shop to contact. Price was excellent, so still overall feeling "ok" with purchase. systems and appliances fail from normal wear and tear. Step 6: Grip the sides of the oven door and lift it off. 3. Do not attempt to replace the glass yourself, as it can be dangerous and may void any warranties. To avoid weakening your GE oven door glass, use these handling precautions: Here are some safety rules to follow when cleaning up broken glass: No. Harsh, toxic chemicals are what you encounter when you dont have a self-cleaning oven or use cleaners instead of the cycle. Does she have to post pics to the internet to get your attention?! You wouldnt be able to sell them if there were. LANDMARK HOME WARRANTY ASSUMES NO RESPONSIBILITY, AND SPECIFICALLY DISCLAIMS ALL LIABILITY, FOR YOUR USE OF ANY AND ALL INFORMATION CONTAINED HEREIN. Step 13: Return the screws which hold the trim in place. Vlvulas, actuadores y componentes diseados para cumplir las ms estrictas normas de las aplicaciones criognicas, en operaciones con temperaturas de hasta 270 C. But the more plausible scenario for homeowners is something they cant even see, or prevent. This valued customer can't use her oven! Like many Americans who were stuck at home during early days of the COVID-19 quarantine, Cheryl, who considers herself more of a cook than a baker, decided to make brownies. Step 8: Connect the wires to the lock motor and position it in the oven. I have also loved your advice on cleaning oven racks and whenever I clean my oven I soak my racks in the bathtub (lined with towels) and they come clean so easily. I thought I'll clean the oven before I have someone come look at it, Cheryl said. Are Toaster Ovens Supposed To Get Hot on the Outside? The self clean feature can be dangerous. 30 minutes. Otherwise it will burst into flames during the cycle and produce a lot of smoke. And a lot of you have a lot of questions about self-cleaning ovens. Fortunately we purchased a five year warranty with it and we have been waiting 4 days to find someone who can come into our area to repair it. Bosch Oven Door Glass Shattered During Self Clean Ge 30 In 6 Cu Ft Double Oven Convection Electric Range With Air Fry Stainless Steel Jbs86spss The Home Depot Over The Range Microwave Oven Door Repair Help You Ge 30 In 5 3 Cu Ft Electric Range With Self Cleaning Oven Stainless Steel Jb645rkss The Home Depot Con grandes ventajas como disminucin en costos de adquisicin e instalacin. Step 5: Lift the door up, tilt it in, and remove it. You have entered an incorrect email address! He was apologetic, and blamed his employee for not noting it. So, although it might not be a huge problem, it's a problem that seems to be increasing over the last few years. If your Bosch oven door still doesnt close properly after replacing the door hinges, the door seal should be replaced. Appointment was for today. Step 7: Remove the door handle and get a new one. Some of these micro-fissures are created when the glass is tempered, while others are created when something small bumps against the glass in the oven, like a pan, diamond ring, or metal spoon. How to clean grease from between glass oven doors. Step 5: Close the door till it cant go any further. Step 4: There is a latch on each door hinge. Step 2: Using the large wrench, pull down on the hinge of your Bosch oven door. Top 12 Reasons Why (+ Easy Fixes). We have consistently not gone on camera for stories related to glass breaking, but we are working to improve the federal safety standard to have it match the current industry standard. Step 1: Unplug the microwaves power cord. From what I am reading the delays were due to local repair shops and not Bosch themselves. Every appliance is different, so what works for one might not work for another. What good is a self clean feature if you can't use? Another type is borosilicate glass. When it comes to oven door glass, mishandling could mean one of these situations: All three situations will weaken your oven door and cause it to break over time. How to Clean Oven Door Glass | Maytag Last weekend my 3-year old top of the line Bosch 800 series combination convection wall oven (model HBL8751UCC) introduced us to a secret Bosch recipe for preparing meat. Step 8: Clean the glass with a soapy cloth. Statement from Kristine Sherman, Whirlpool Spokesperson, after we contacted them about the incident Jules Lynn posted on my FB page: I am pleased that we recently came to a resolution that she found to be fair. Step 4: Flip the latch on each door hinge back to hold the door in place. Extreme amounts of heat can not only damage the internal components of your oven, but they can also cause the glass to break on the internal portion of your oven. Have sent the fax and waiting to hear back. The surface fracture can continue to grow slowly over time and then when the fracture which originated on the outer surface of the glass panel, (which is in compression) reaches the inner layer of the glass panel (which is in tension) the result produces the crumbling or shattering of the glass panel. Step 17: Insert the hinges into the slots in the sides of the oven. You can also access reports related to this issue by visiting http://www.saferproducts.gov/Search/Result.aspx?dm=0&q=ovens+and+glass&srt=0&t=2. Aside finding the convection horribly uneven, I recently ran it on self-clean, completed the cycle, opened the door to inspect the cleaning and wipe down, closed the door and heard an odd crunch sound. If you notice that the glass panel on the inside of your oven door is still dirty after the self-cleaning cycle, youll need to use a little bit of elbow grease. Step 8: Position the handle on the oven door and secure with the screws. We reached out to Whirlpool, which manufactures the Kitchen Aid brand. Consumer Alert: Ovens exploding in homes across country La respuesta fue inmediata. No way! it's mixed in with some others, but there are at least three similar incidences listed here. That toxic smell permeated all the hallways but gratefully didnt leach into apartments other than hers. Step 14: Reposition the ovens top cap. In many other cases, they may flatly refuse. Instead, replace the glass before the worst happens, schedule a GE oven door repair appointment withGE Appliances Factory Service, or call 1-800-GECares (1-800-432-2737). Instead of large, sharp shards that can cut deeply, tempered glass breaks into small dull-pebbled shards. Your instruction and advice are always first-rate. Just got off the phone with the shop, and Bosch had already authorized the repair and is overnighting them the needed replacement parts. We did not get a response, but they did agree to replace Cheryls oven, saying: BSH Home Appliances is committed to the highest standards of safety, quality and craftsmanship, and has a long-standing history of providing consumers with appliances that uphold the highest safety and quality standards., Copyright 2023 NBCUniversal Media, LLC. During this process, anything inside turns into greyish-white ash, kind of like what you would see remaining after a campfire. At that point, there's virtually no way to tell if the break was caused by something bumping up against the glass while in the ovenor a defect from the manufacturer that wasn't caught. I have the 30" HBLP651LU benachmarch double oven bought in 2015. Racks can easily be cleaned in a sink or tub using a soft sponge and a little DIY cleaner. (Watch What Happens) GENIUS Step 10: Position the trim on the oven door and snap it into place. ". Step 5: Remove the back mounting plate of the lock motor using a 1/8 Allen wrench and discard it. Exactly! Exploding oven doors: Isolated incidents or greater safety GE oven door glass shattering is rare, but it can happen. It more used in laboratory glassware or the old time Pyrex glass, and that one tolerates heat and cold very well. About 45 minutes into the clean cycle, I heard the horrible cracking noise of the glass. Step 12: Get a new inner glass for your Bosch oven door. Install, Repair or Replace Plumbing or Fixtures. But you will be. WebDepth with Door Open: 47.875: Oven Interior Dimensions (W x H x D) (in.) This shattering can happen long after the initial impact that caused the surface fracture. As luck would have it, yesterday I ran the self clean cycle for the first time, and, about 1/2 hour into it, the middle pane of glass on the oven door (there are 3 of them) shattered! Looking at the internet, it became clear that Bosch has been using the secret glass recipe in their ovens for about 10 years now, and it's apparently such a big hit with consumers that the company has decided not to make any changes to their recipe. I found them extremely responsive. For most consumers, a glass oven door or cook-top provides minimal risk. My daughter had the glass of her 2 1/2 yr old General Electric double oven shatter and she was just heating up a pizza. By the way above when I mentioned I had next day service from Bosch, I too am in New England, CT. To help understand what may have happened in this case it is important to understand the nature of Tempered Glass - often referred to as "safety glass" - which is used in a number of products in and around the home (Tempered glass can be found in automobiles, shower doors, table tops, coffee carafes etc.). Do not close the oven door until all the oven racks are fully in place. Not sure how long that will take and of course, it is 2 weeks before Chrustmas. Step 9: Lift the latch up and reposition it. Electric. Now simply replace the oven racks and the drawer below, and your oven is good to go! In addition, all GE ranges and oven door glass meetsUnderwriters Laboratories(UL) standards. From 1996 to 2013, there were around 440 complaints across different brands on Consumer Affairs, which represents 0.02% of ovens in the world. Oven Glass Door Shattered I will also give you a step-by-step solution to this oven mishap. Step 1: Disconnect the ovens power supply. Scrape the grime off with the razor blade, and then add the baking soda and hot water mixture to the door. Shatter Surprise: Why is the Glass in Some Oven Doors Suddenly Exploding? How To Clean A Glass Oven Door | Maid Sailors Bosch says to bad out of warranty. Melissa has appeared on the Today Show, and has been featured in InStyle, Real Simple, and Better Homes and Gardens. I absolutely LOVE IT. I think Im giving up on oven cooking from now on. According to Kenmore's owner's manual (and other manufactures): 1. "So the whole front of the oven just exploded out, all of the glass just shattered out," said Cady. Those chaps did come out - I did not have a very good feeling about the abilities of that company's rep and had an even more distasteful feeling about the second chap who came out to follow up.