How do I disable Closed Caption on Peacock? If you're still having trouble removing the CC on Peacock, you may need to contact customer service for assistance. I can definitely understand the frustration if you aren't able to turn off closed captioning and I would be more than happy to help. To send a "Peer to peer" ("Private") message:Click "Sign In" if necessary Click the "Peer to peer chat" icon Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. 3. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting . Press "Menu" on the Comcast remote. This video features American Sign Language (ASL) for Deaf / hard of hearing. The significant benefit of streaming platforms such as Peacock TV is portability. I don't have a problem with other apps. None of these methods worked. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. Peacock has closed captions for all channels including Discovery, History and more. . Turn off your close captions by talking to your remote. Stupid that X-1 and comcast cannot fix this. Click on Subtitles & Captioning or Captions. This will depend on the device youre using to stream Peacock. If you use Roku, the steps will be the same. One is to ensure that their video player is set to a high-quality setting; this may result in less need for closed captioning, as the dialogue will be more distinct. In contrast, external subtitles or soft subs are a method of overlaying the subtitles on the picture during playback, with the subtitles themselves being stored in a separate file (or a separate stream in the video file). Get to know the Themescene Gang, Have an issue or a question then first use the search function, and if you need additional help then don't hesitate to contact us. How to Manage Subtitles for Amazon Prime Video [All Major Devices], How To Watch BBC iPlayer on the Amazon Firestick, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. Scroll down to the "Settings" section and tap "General." I have tried hitting the center button on my xf1 remote and then using the left arrow. Tv. 4 Choose "Exit" if everything is done. Then you quickly turn off closed captioning on peacock. So distracting that I have given it up. Related Read: How to close a switchblade? I pressed the down arrow and toggled to the closed caption box but still cannot figure out how to turn the subtitles on. From there, its easy to choose and stream popular titles. Often people spend time on public transport and the subway. Subtitles Issues : r/peacock - Reddit Continue with Recommended Cookies. @ComcastJessie That doesn't work---With Xfinity you can't 'scroll down with the Peeacock app to get rid of closed captioning. One of the best things about streaming platforms like Peacock is the option to stream on different devices. How to turn off closed caption on Peacock? | TVsBook I can see the cc icon but I'm watching on TV (not my computer) so I cant "scroll down" to click on the icon as instructed by every expert trying to answer my questionmy TV does not have a curser! Closed captions are a great option for when you want to watch Peacock without disturbing others in the room. Closed caption does work on all my stations/networks, Tubi, etc. 2. For a better experience, please enable JavaScript in your browser before proceeding. Press OK to toggle Closed Captioning On or Off. Kyle Busch makes triumphant return after tumultuous 2022 season - NBC Keep reading this section if we didnt cover everything you wanted to know about Peacock subtitles above. Adjust readability settings as desired. Learn how to turn on or off the Closed Captioning feature on the Xfinity Stream app. Due to this, we recommend you restart your internet at your router, wait 60 seconds and plug it back in. Have you tried this? In any event, I am no longer having this problem with the Peacock app. Select the Off option. For example, captions typically indicate the dialogues of people or characters, but in some cases, additional comments can be used to explain some action, complex term, etc. 5. I hope your Friday and week are going great so far, aside from these apparent issues you were experiencing turning off the subtitles. Peacock Closed Captioning | Xfinity Community Forum Nothing else, Solved: How to turn on closed captions on Peacock TV - Roku. After performing these troubleshooting steps, please launch the content you wish to watch on Peacock. The changes will be applied within about thirty seconds. In your browser window, in the corner on the left, click on an icon, which will be labeled Comments. The text will be yellow if you move over it with your cursor. Can't xfinity get in touch with Peacock and explain the problems that customers are complaining about? Thats it the subtitle setting is quite simple, you just need to understand the principle of the interface on Picoq TV, and the next time youll be able to find the subtitle settings quickly. Select Closed Captioning and press OK to enable it. I get to the button in lower left that says sub titles are off but I cant seem to change it to on. How do I enable closed captions while using Peacock? The Fastest Buzzers, Chair Turns Ever on The Voice Blind - NBC CGAA will not be liable for any losses and/or damages incurred with the use of the information provided. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. You should be able to find a button that says "Off" or "Hide CC." Tap Accessibility, followed by Captions. To turn on or off the subtitles on the Peacock TV iPhone app, follow these steps: The changes should occur in less than 30 seconds. How to Turn Subtitles On or Off on the iPhone Peacock App, How to Turn Subtitles On or Off on the Android Peacock TV App, How to Turn Subtitles On or Off on the Roku Peacock TV App, How to Turn Subtitles On or Off on the Apple TV Peacock App, How to Turn Subtitles On or Off in the Peacock TV App on a Smart TV. However, it might be challenging to keep track of the dialog unless you use headphones. 1 Click the Xfinity button. You could change the audio language and other subtitles here. Hello, @stoutporter. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off., Please provide EXACT instructions to turn this off. You will see the specific video playback option, which you will see at the bottom of your screen. Launch the "iPhone Peacock TV app" and start the content you want to watch. These instructions refer to the buttons on your X1 Remote (Down Arrow and the button in the middle of the arrows). Turn Closed Captioning On or Off Using the Xfinity Voice Remote . now while watching an on demand show or live press the down button on the remote and then the left button on the remote to the rectangular icon of a spoken word and when it is yellow, press the OK button and select your options (for example "subtitles" = English. Closed Captioning Settings on Android 4.4 KitKat or Later. How to Turn On/Off Closed Captioning or Subtitles on Peacock Thank you for posting your Peacock question here. Closed captioning comes on every episode, I turn it off, next episode it turns back on. Contact Us | Privacy Policy | TOS | All Rights Reserved, I cant change the OFF to ON for Subtitles. Please be aware that some channel manages their own content programming, including closed captions on content. Lets look at how you can turn closed captioning and subtitles on and off on Peacock using different devices. Pull up the playback options with your finger. Peacock App FAQs - Xfinity Support External subtitles are one or more separate files, usually with the same or partial name as the video file, but with a different extension: SRT, SUB, TXT. Changes lead Cup drivers to moonlight in other forms of racing - NBC Select Exit to close the menu. For other TVs, you can turn it on or off from the TV menu. Have you ever tried watching a movie, and the traffic outside is too loud, or someone is making noise in the kitchen? Or show me how to get i. while playing a channel or on-demand program, press down the right to the CC icon and press OK to toggle on/off. Espaol. why can't I get closed caption on Peacock. Power off the comcast box, leaving the tv on. Overall, the Peacock TV streaming service made the subtitle feature easy to access and manage. Neither one are viable. OK SO I CANT TURN IT OFF ON MY LR TV. There are different ways you can enable or disable subtitles and closed captioning on Peacock, such as from Peacocks settings menu, your PC, iPhone, Andriod, or TV app. High of 59 . Your screen will show various options. If you have any trouble turning off closed captioning, you can always contact peacock customer support for help. Ben Patterson This inability to turn off closed captioning is a Peacock app killer for me. On the Vizio Remote Control. Then, please unplug your device, wait 60 seconds and plug it back in. If I scroll left I leave the app. It may not display this or other websites correctly. "Another way to turn off closed captioning is to go into the app's general settings. How do you turn subtitles or closed captioning on and off on Peacock? Regardless, even with English-speaking TV shows and movies, you sometimes need written dialog to keep track of whats happening. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How do I get closed captioning on Peacock.? Pause the video. To do this, tap the three lines in the upper left-hand corner of the app. I am sorry to hear these steps did not resolve the issue. 4. Now click to Hearing/Audio. Works with other on demand and streaming channels. This will bring up a menu of options. Contact your television service provider. Watching Peacock TV on a Roku device or TV functions the same as any other operating system or device. Or show me how to get it, why can't I get closed caption on Peacock. no matter what i do i can't get the CC to go off , it drives me nuts , i turn it off on xfinity and off on LG tv but when i play peacock its ALWAYS ON !!! Tap on the "text bubble . Thank you for the suggestion. http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Open Peacock APP on your iPhone or iPad and log in to your account. 5. I have tried pause and using the left arrow. Any ideas why my closed caption doesn't work on Peacock? As a rule, a lot of people watch movies on the road or in the subway on their way to work/study, and Peacock TV offers its viewers a special app for fans of movies on portable devices. Closed captions work with everything except peacock, where they do not work at all. Closed Caption on Peacock | DTV USA Forum The only difference is the controls (buttons on remotes and hotkeys on PCs) used to manage the subtitle settings. Using your finger, gently pull up to see the playback options at the bottom. One way is to go into the settings for the show you're watching. Click left arrow twice left you'll see the orange icon with on box click on it it will turn to off a!!!!! Got it, in order to better triage this issue for you, could you provide some of the following details? The first way is to go into the settings menu for the show that you're watching. Of course, it happens. This inability to turn off closed captioning is a Peacock app killer for me. Press what button on which remote? Okay I tried hitting the circle in the middle, clicked on the left arrow, pushed the down arrow, and clicked on everything I could. With the tip of your finger, pull up the playback options from the bottom of the screen. However, there may be times when you want to disable the closed captioning feature on your television. This does not effect our editorial in any way. Tap on the "text bubble" (subtitles) button and turn the subtitles "On" or "Off.". I have repeatedly turned them on with the CC balloon, but nothing happens. Navigate to the Subtitles button using your remote and choose whether you want to turn them Off or On. I cannot get rid of closed captioning on peacock no matter what. Managing subtitles on Peacock TV is straightforward, so well guide you through all the steps. This will bring up a menu. Everything I have tried just exits the Peacock App. If you hover over that, a menu will pop up that says "Settings." Another way to turn off closed captioning on Peacock is to use the closed captioning button on your remote control. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off.One way is to go into the settings for the show you're watching. Could you elaborate a bit further as to the meaning of does not work? Hello @user_5ebb18, thank you for reaching out to us through Forums regarding the CC option on Peacock. Slide the on/off toggle to On. It doesnt matter which device youre using; subtitles are always an option if you need them. Click on a language to turn on. Okay, so I hit the pause button and then the down arrow. I check every week or so to see if the 'gear' (settings) option on Peacock has an option about captions but so far nothing has changed. Click on the choices, which will be On or Off, depending on if it is on or off already. I hate closed caption! Swipe up from the bottom of the phone screen (or click anywhere on the screen) to pull up the play option. Heres how to set the subtitles on the Firestick. Closed captioning is a very useful feature to have for the hearing impaired, but sometimes it can be a nuisance for people who are not deaf or have trouble hearing. Kyle Busch wins NASCAR Cup Series race at Talladega Superspeedway Peacock TV is one of the most popular video streaming services owned by NBC. ), and more. This includes the web, iOS and Android apps, and Roku. Closed captioning on the TV and on the X1 box, is turned off in both. And because Peacock TV may suit your preferences, you may find it difficult to buy and start using it, and you may find the subtitle setting a bit tricky, too. There are several factors that make it necessary to insert text into video clips. Only thing I am having an issue with. Go to peacock r/peacock by junnjun013. Depending on the device you are using, this connection can grow unstable at any given time. Its working for now. Once a program begins playback, hit theOKbutton on your Xfinity remote to pause it. How to turn off closed captioning in Peacock app Subtitles are for speaking voices, while closed captioning describes all audio. But in fact, its very simple and depends on what device youre using to do the procedure. 2 Highlight"Accessibility Settings" and hit "OK" button. Now click to disable the captions, customize or enable the subtitle feature. So, where is this "speech bubble icon" found? There are several types of subs on different video hosting sites: embedded and external. If through Peacock please follow these instructions: Im having the same issue. The bubble icon looks like a script click on it, scroll to none and select. The changes will still get applied. Try DirecTV Stream with a 5-day free trial. I have also turned them on in accessibility settings. This text is called closed captioning, and its there for people who are deaf or hard of hearing. Please select "On." 3 Navigate to Closed Captioning and press the right arrow to Enabled or Disabled. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Under the Video Settings section, disable the Closed Captioning or Captions options. Solution. Android users also enjoy the high-quality content that Peacock TV delivers. I know how annoying that closed captioning feature can be when you do not want it there. This will bring up a menu. Its owned by NBCUniversal, which in turn is a subsidiary of Comcast. This guide is very useful, At night when my family is asleep and I have to turn down the volume of the TV, that's when subtitles are useful. Move the cursor anywhere across the screen. Video playback options will appear at the bottom of the screen. Scroll down to the "Settings" section and tap "General." In the "General" settings, there will be an option to turn off closed captioning. Also on Roku TV all interfaces are almost similar in principle, so it shouldnt be difficult. Thank you. Still can't get rid of closed captioning on peacock. A premium product that doesnt work properly has absolutely no value to your customers. This will bring up a menu of options. There isn't a metal button on my remote. Theme Scene is an independently owned cable TV and internet tech support resource. @user_69e9f1 Hello and thank you for reaching out over our Xfinity community Forum. I WANT IT GONE!!! We can not guarantee its completeness or reliability so please use caution. I will go into the setting and turn them off, even though None (which turns them off) is already highlighted. Its off on both the TV and Xfinity preferences. Closed captioning is designed for the hearing impaired, providing more than voice-to-word translation. In the bottom left corner of the browser window, click on the. Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. Open the peacock app on your streaming device. We and our partners use cookies to Store and/or access information on a device. Still no luck, trying with Cheers, Columbo, Carol Burnett, Alfred Hitchcock. Comes into the screen and other options. Subtitles to None, doesn't work.. How do I get rid of closed caption on peacock? - cgaa.org 3. The only difference in accessing the subtitles for Peacock TV is where the Select or Menu button resides. If you want to disable or enable subtitles and closed captions before you start streaming on your Peacock account, you can do it from the settings menu. Blaine Perkins climbs from car after vicious crash at Talladega