Select the device that you're having trouble with. As you may know by now, your Alexa device wont work without WiFi. I guess that is why Amazon stopped bundling and/or selling them. 49" Odyssey OLED G9 G95SC - Samsung Click Smart Home and then click Devices. * Unless required by applicable law or agreed to in writing, software distributed under the License is distributed You should also make sure that youre using the newer version of the skill on your Alexa app if you want to keep using your SmartThings devices. 12 steps to troubleshoot your connected devices, Its a total pain when you ask Alexa to turn on or off a device, and she tells you the connected device is not responding!. And you would have to use webcore to keep track of where you had been and then where you wanted to go. IM TAKING NOTES TO USE FOR SETTING UP THE 2ND BUTTON. The process is quite simple and has a high probability of fixing the given error. Everything worked perfectly for about a year and now every week or so random bulbs are unresponsive. capability "Contact Sensor" Depending on the issue, troubleshooting an unresponsive Alexa device is no sweat! Thats right, two devices in one. Like a printer driver. If the device does respond to your input, then you will be sure that the units programming is to blame here. Greetings! It doesnt make any difference whether you have 2 or 12 or 51. Delete the shark App if there is one and reinstall it. Outdated firmware and power connectivity issues can also cause the issue. I set up a ST Virtual Device, so that that Alexa will recognize button events. So, a good method to narrow down the problem to the programming side of things is to power cycle the unit. Samsung's SmartThings app is now available on Windows 10. Hence, before jumping to any conclusions, check that the button is turned on. Do all the steps there in exactly the order listed even if you think you have already done some of them before. Thanks so much for the lengthy, tailored and specific response. There is simply no gain in trying to get through the fix when youre not even sure about the issue. Ive checked to see if the manufacturers app is fully up to date and if not, updated it. SEE PIC. Once youve reached this limit, your ISP will throttle your internet. So, make sure only to do this if nothing above works. For example, a Roomba robot vacuum has an iRobot Home app. I reset the hub (pulled the plug and 1 battery) when it came back on, the device was OK again. YOU STATED The physical button uses its own original DTH. NO DTH WAS PROVIDED. Using alexa devices, privacy and alexa echo device is available. Luckily, fixing these issues is not that difficult. Because its going to work perfectly for both increase volume and decrease volume and the project will be done. But thats not the point. Smart Home Perfected is a trading name of Origin8 Tech Limited, Company Registration 641137 / Tax Registration IE3593594BH, Smart Home Perfected 2019 - 2023. THAT LOSES ME A BIT. Or your Wi-Fi network might be operational, however your ISP (internet service provider e.g. I reset it and can now control it with the Geeni app but Alexa still cant see it. I have 5 Philips Hue bluetooth bulbs which do not require a philips hub and there is no Alexa skill for BT bulbs. Doing this removes bugs and allows Alexa to receive update notifications. I usually just run the same Google speed test check, except this time I stand beside the device as opposed to the Wi-Fi router. Follow the instructions in Point 8 below for this. But only those that are registered on its system. And Alexa can only detect it once your new device is connected to a WiFi network. Its an if/then structure. Its really just software. If one day your Alexa device stops responding, check first if the whisper mode is on. Disconnecting not-in-use devices can also save data. Newbie here. Instead, you could use double tap on the button as the if in a SmartThings automation (not an Alexa routine) and turning on the virtual switch as the that. And then you use the virtual sensor as the if in an Alexa routine. Regardless of whether your new device is an extra pair or not, it must be set up first. Amazon Smart Plug Not Responding: 5 Fixes to Try - Online Tech Tips Echo Show Connected But Not Responding: How To Troubleshoot Meaning they have to be plugged in all the time. 8 Ways To Fix WeMo Plug Not Responding To Alexa If the device is not there, youll just need to add it. : /. First things, first make sure the device is plugged in! */ Many duplicate Hue and SmartThings devices showing in Alexa app If the device is battery powered, verify the battery is inserted correctly. How to Fix 8 Common Alexa and Amazon Echo Issues - Lifewire The one device still worked using the Kasa app. There are no quick methods here, and you will have to develop an ideal environment for the voice commands to register. How to change or update WiFi network on Alexa app. It looks like the Tuya / Smart Life cloud service had an outage for a number of hours on the 10th of June which was the problem. Review your user manual and see if skill-enabling is necessary for the smart device to work. TRIED TO SET IT UP. Power cycled several times Check Twitter to see if there is an Alexa or Device outage! meross Smart WiFi Table Lamp, Bedside Lamp, Compatible with Apple You dont have a louder and softer choice. This is a very popular use case. First, check on which WiFi network your new device is connected to. Thats why most people save this solution to be used as a last resort. Ok, thats very helpful. You will be able to turn the virtual switch part on and off just with the official smart lighting feature. But lets say you do want to use the smartthings button that you already have. From a SmartThings point of view this is no different then setting it up so that when you press the button a particular light comes on. Note: Uninstalling and reinstalling the app may disconnect your smart devices. If it's cranked all the way up, lower it. They can help you with a ton of troubleshooting methods that increase the probability of customers fixing their issues. In that case, youre going to have to go to the beginning and start all over because thats not what youre trying to do. Again its not a bad idea at this point to plug out and plug in the device, to flush any cached settings. Under Devices, click "Echo and Alexa.". ILL WORK TO RETURN TO A CLEAN SLATE, JD: And all you have there are two different DTHs added to your library. Reconnecting your devices is easy but can be time-consuming. After about two hours of uninstalling and re-discovering each of them, they worked for about 24 hours before it happened again. If updating the app doesnt work, you may try uninstalling and reinstalling it as well. A shed full of power tools and an eagerness to take on any DIY task have helped get his smart home to its current level. (Other than complaining directly to the manufacturer!). A lot of probable causes can lead to this error, which is why we will be listing some solutions for this specific issue. (SEE DEVICES JPEG ABOVE). Try Restarting and Resetting. Uninstall and reinstall the device manufacturer's app. So, be sure to ask the assistant to learn your voice. Once all of the devices boot back up, try the voice command again to see if Alexa can successfully communicate. Even if you do run into issues, there is a good chance that you will be able to fix all of these errors yourself. Thats why you dont have to pick one for it, it will automatically be picked for you. Fixing the situation is only possible when you are sure that the hardware is in good shape. You can resolve the problem by reconnecting your Alexa device to your WiFi network. Then I found the SmartThings button. Much like any other software, device firmware is not always perfect, and can be prone to bugs and other system errors. Who did you buy it from, can you return it? Perhaps you can schedule it to turn on before bedtime and turn off before your morning alarm. What it should find is the virtual device. One step closer. You can do that by setting a time limit when using certain gadgets. * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except Are your smart devices already set up and switched on? But you only get to set it to a fixed point its not higher or lower the way it is with the buttons on the official Amazon remote. Ive tried all the tricks I know of, but she is unresponsive. . So, if youre new to the market and are not really sure about spending money on this system, there is no need to hesitate. ( 2nd post) I hope I posted in the right section. I was finally able to fix it by removing the device in the Kasa app and reinstalling it. Check your app store if theres an available update for your Amazon Alexa app. It seems that the connection between Smartthings and the Echo are not linking up. Reset to factory Im getting pretty tired of Alexa refusing to work with things. These devices are supposed to communicate via WiFi. Unplug the power adapter from the wall socket. Well, have you changed your WiFi password? When you create a virtual device, you have to manually assign a device type handler to it because theres no actual discovery process at that point. It cycles through the blinking and the colors but refuses to pair with Alexa. If you're still . This has worked for me before where the manufacturer made changes to the apps authentication requiring an account relinking. And thats ok. (If Alexa does see the physical button its because you messed up and gave it the wrong DTH instead of creating a separate virtual device. After clicking Disable Skill, look for your device in the My Skills section. It can be frustrating, especially if it happens repeatedly. Works for about half a day then takes a dump.