2023-04-17. Dined on May 18, 2022. overall 3 . We could walk right on the beach (my kids were having too much fun in the pool so didnt get a chance to go) and also had a great view of one of the pools so I could still watch my kids if I wanted to take a quick break. Embark on spirited seaside adventures, from lounging in beach chairs beneath umbrellas to kayaking, jet skiing, snorkeling, and more. We appreciate you sharing your experience for others to read. So worth it to have a spot to take all your stuff. The good: It is on the beach. His service is outstanding. Stay connected with Fairmont Hotels and Resort and enjoy the latest promo code. San Juan Hotel Recommendations Apr 19, 2023. Cleanliness 4.5. Fairmont El San Juan Hotel Reviews & Prices | U.S. News Travel During the week was much better but I would not stay here again. Its great for a day of fun with family and friends. The very first day when we arrived at our room there was no water bottles in the room as normally we have them in the USA in every single hotel so I called customer service and I requested water for the room. He was always available. Reviewed I wouldn't know however, if it still does. Just came back from a week stay at the El San Juan and we absolutely loved it. All things considered though, the kids had a great time and so did we. One . Special menu. It was running all the time and didn't flush. Relax on the beach or drift past rock waterfalls in the beautiful lagoon pool all surrounded by lush gardens inviting you with a warm welcome. They had the audacity to charge me for 3 bottle of water $60. I live in NY and I'm used to paying a premium for drinks but $13 plus tax(12% tax rate) and tip is very expensive for a 8 oz pina colada. The resort features Located minutes from Old San For your safety, Fairmont El San Juan Hotel follows Gina at the registration counter is a consummate professional, so we were off to a great start! La Concha, Fairmont or Marriott Stellaris? - San Juan Forum For hours of operation, please refer to the individual Dining, Spa and Activities pages. Beach wasnt overcrowded. Andres at the towel counter was excellent, very friendly and attentive. U.S. passports or We are located right on the water, and perfect to celebrate Birthdays, Anniversaries, or just a reason to celebrate! It's not just the destination, but each step along the way that creates an unforgettable journey. There are many pools and a beautiful ocean with plenty of chairs and umbrellas. Banquet, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Kosher, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Vegan, View, Weekend Brunch, Wheelchair Access, Wine. It is in an area that is safe and easy to get an Uber. Explore the universal connection between enjoying life and living well at Fairmont El San Juan Hotel. From check-in with Shirley at the front desk to our final minute, we were more than impressed. Following a $65 million redesign, Fairmont El San Juan Hotel blends modern tropical splendor with old-world elegance. Small Shore Excursions generally range in size from 2-20 people, providing a more personalized experience than the large excursions offered by the cruise lines. Day passes to the locals made the pool/beach area questionable and a little scary. We offer full private buy-out options for our Cabanas or Restaurant dining! In the future, for a longer stay, we'd prefer the Villa Rooms near the beach and pools. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. 0000002101 00000 n We went with my mom, sister and our kids. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. Fairmont is part of Accor Copyright We went and had brunch in the restaurant overlooking the pool. Our room was good - unfortunately did not get upgrade we wanted . Please rest assured that we are taking the appropriate measures to address the topic in mention. 2 reviews. Servers were busy but did great. It's unfortunate to hear that you didn't enjoy your time with us, and you feel that the response would be a standardized message. Listed on 2023-05-01. Great resort, nice beach, very expensive food/beverage, We had a wonderful time at the Fairmont El San Juan in Apr'23. Contemporary take on a traditional steakhouse. wheelchair accessible with shower, hand held shower, height adjusted features No chairs . Thanks to the professional staff at San Juan Water Beach Club Hotel for making our stay so memorable. 0000008801 00000 n 6063 Isla Verde Avenue, 00979 San Juan, Puerto Rico - Excellent location - show map. Perfect! provides you with the opportunity to experience the beauty of the island safely 6063 Isla Verde Avenue, Isla Verde, PR 00979-5706. Service 4.2. elegant past and present seamlessly, with warm textures and subtle ocean hues. Not always, but there was some inconsistency there. Sorry, this excursion is not available for purchase. Was there from 11:30-4:30. We rented the pool day bed for the day- due to a general shortage of staff in restaurants and hospitality lately around the island I was anticipating that service would be fair, however this wasnt the case. 1,506 reviews. Discover the rich culture of Puerto Rico. You may need to negotiate a few steps. Good. My husband, kids (11, 7) and I loved the two day stay making good use of the free kids activities, pools, beach service (complimentary) and outlets for eating. 3rd floor did have noise from dance club - I read horror reviews about this and brought a sound machine- The lobby had a lot of charm and the pool villa was a good size and clean. The hotel guests are unwarned, displaced and have some concern for safety as the pool praty guests wander the property. The water temperature was perfect! Feel immersed in the Puerto Rican culture in a place timelessly true to the Was charged $125 for each chair & needed three chairs. In overall it was really good but the drinks were not strong as me and my couple likes it. As a U.S. territory, Puerto Rico is excluded from the CDC While I wish you had a better experience, it is feedback like this that we learn from and use to improve. This was an awesome experience thanks to all of the hotel workers hard work. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I thought the $250 included service, food, drinks. The service was great and definitely made the day even better. 0000006862 00000 n FOUR DAY PASS - $150 EL SAN JUAN HOTEL | Puerto Rico 6063 Isla Verde Avenue | Carolina, PR 00979 | 787. The bar was naturally super busy but was fine. including 2 other families. . The beach staff was helpful with towels, chairs, and umbrellas. 0000011360 00000 n Long long wait to have breakfast every morning. Resort fee $60/day. 0000104722 00000 n A timeless Puerto Rican icon and one of the Caribbean's most desired destinations, Fairmont El San Juan Hotel offers guests genuine Puerto Rican hospitality and a luxury lifestyle experience complete with a luxe full-service spa, world class fitness center, retail shops, lively entertainment and non-stop gaming action at Foxwoods El San Juan Casino. Nice gym. we are back now for a second day. Day pass. For assistance with your inquiries, see more information at the bottom of the page about how to contact us. Unvaccinated passengers arriving on domestic flights are required to show a negative test result taken 48 hours before arrival time. That traveled with us. Had a wonderful time and definitely would go back. You can do this on your own. The pools were great. POOL CABANAS + DAYBEDS - Fairmont El San Juan Hotel - OpenTable I will share your comments with our team. 0000016403 00000 n A panoramic tour and dramatic panoramas of downtown Doha. Met people that didn't have a wrist band but just walked in and were hanging out (perhaps this is what I will do if I return). Find best hostels in Carolina with the low budget accommodation fee from 40 USD. Fairmont El San Juan Hotels four pristine pools offer experiences ranging from the relaxing to the reinvigorating, including cabanas, bottle service, massages, and floating workouts. Everyone was AMAzing but Juan is definitely the man !!! Taxes and fees that are shown are estimates only. Explore menu, see photos and read 689 reviews: "The restaurant was neat, it has a quiet, casual vibe. Extremely disappointed for a considered not all inclusive 5 star hotel:(. Only the amount confirmed at the time of booking in that currency is guaranteed. 0000019978 00000 n Book Fairmont El San Juan Hotel, Isla Verde on Tripadvisor: See 1,507 traveller reviews, 1,407 candid photos, and great deals for Fairmont El San Juan Hotel, ranked #8 of 15 hotels in Isla Verde and rated 4 of 5 at Tripadvisor. We couldn't stream video but could check email, go online, etc Con's - Drinks are VERY expensive. Members must present their member card upon check-in at the hotel (or their member number if they have not yet received their card). Its quite the scam. starting at. Fairmont El San Juan's poolside service embodies authentic Puerto Rican hospitality. This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. 0000010084 00000 n Condado Ocean Club, San Juan. The location was close to the airport, close to old San Juan and on a nice stretch of beach. 1. Our Grand Staircase provides a stunning backdrop for your social event, prom or wedding. featuring a 7,000 Crystal Chandelier. Drinks run about $18 each not including tip. You'll love our inspired accommodation here on San Juan's enchanting Punta El Medio cape. $44.00 per person. We stayed for a week and found the grounds quite beautiful, with easy access to multiple pools and the beach. I will share your comments with our team. The Royal Sonesta San Juan: Wonderful Hotel in Isla Verde - See 3,699 traveler reviews, 2,274 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. 0000012008 00000 n 7.9. 0000002902 00000 n It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. It was hard to get towels and if you dont save a lounge chair fairly early(before 9) with an umbrella you will burn. Ask the pool team for pricing and availability before booking if you have the chance . We had food left over which we took to our daybed. Another minor irritation was drinks priced differently at different bars. The ESJ Hotel was definitely in the top three resorts my wife have ever stayed in over the last five years. But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. View all properties on our map and list page. Please email: Tara.Dickie@Fairmont.com. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com - We stayed in a Banyan villa room and loved it. Much cheaper than the local taxi companies. Pools never close. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel is rated 4.3 stars by 134 OpenTable diners. 16 Best Beach Resorts in Puerto Rico | PlanetWare You won't need to a pass to use them, and there will be independent attendants renting chairs and umbrellas. Each design celebrates San Juans Rio Mar 2 Bed Huge Penthouse Golf Ocean & Casino! - Expedia Juan, on the award-winning Isla Verde Beach in Puerto Rico. Book with Confidence :Flexible cancellationandsafety protocols. The lobby is the only thing that stands, Hotels with Infinity Pools in Puerto Rico, Hotels near Jutox Juice Bar & Water Sports, Hotels near Balneario Isla Verde (Playa el Alambique), Hotels near Chabad Jewish Center of Puerto Rico, Hotels near (SJU) Luis Munoz Marin Intl Airport. Access to the beach is quick and convenient, and there are plenty of pools in which you can relax and unwind. The lobby had a lot of charm and the pool villa was a good size and clean. Moderate Physical Activity: A fair amount of walking is required, and you may need to climb up full flights of steps and or negotiate uneven terrain. Techno like music playing with bachelorette parties ruined the atmosphere. $44pp - BBQ Fogon Night! 0000103835 00000 n The food was great and the drinks were amazing. Keep left on the Ave Los Governadores, 2nd light turn left in that light. It is totally worth the extra money especially during a busy weekend. Embrace the hotels lush pool area by reserving a daybed or luxury cabana, featuring butler service, a mini refrigerator, digital safe, HDTV, wi-fi and more. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window. Each design celebrates San Juan's elegant past and present seamlessly, with warm textures and subtle ocean hues. The only reason I didn't score it higher was the small little (but important) details. Our server was great, but we went up to the swim up bar for his service. It was a fun time and we all really enjoyed ourselves. Hotel w/ pool day pass - San Juan Forum - Tripadvisor Poised on a two-mile expanse of beach voted USA Todays Best Urban Beach in the United States, Fairmont El San Juan Hotel invites guests to dip their toes in the glistening turquoise waters of the Atlantic Ocean. There are cabanas but this level does not include one. 0000117046 00000 n For further information, please contact, Complimentary Wi-Fi, flat-screen TV, cable television, 12 reviews. The beaches in PR are all public. Rented a cabana for the morning and afternoon before our flight back to NY. With a white sand beach, beachfront dining, and a beach bar, this resort is the perfect place to soak up some sun. 0000001920 00000 n - (Fairmont El San Juan Hotel, . Its a bit annoying to see these prices pop up on your room bill. Any one over the 2 has to plan on sitting somewhere near by. Write to Fairmont Hotels and Resort: 155 Wellington Street West. hb`````a`c`XAbl,gn?Q``X?`4E8v[kz_f Day Passes can be cancelled by 10:00am AST the day before your reservation date. Escape to a luxurious Villa Room with open air amenities at Fairmont El San Juan Hotel located on the award-winning Isla Verde Beach and enjoy 15%off best available rate, complimentary full breakfast, complimentary self-parking. He was kind and attentive. Parking was $27/day. This is the version of our website addressed to speakers of English in the United States. We have stayed at this hotel many times but this time just wanted to come for the cabana at the pool for $425 plus food $350 and our last day the beach chairs with no umbrella and no service for $375. Juan our server was very attentive. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. We had to wait more than 30 minutes to get our bed set. 0000091397 00000 n Apr 24, 2023. Call Fairmont Hotels and Resort: 8 08 10 17 137. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. The tropical fruit was very good and chicken and burgers were good. beach is lovely and not too crowded, menu has a lot of healthy options. Hospdate en este condominio en Ro Grande. 0000004999 00000 n Location 4.6. The staff were all amazing. Appetizers were not great. We had to take the elevator down 4 floors to the lobby bathroom to relieve ourselves. more, You seem to have JavaScript disabled. 3374 Javy, would get us four chairs in the front row and set up a table and an umbrella for us and the kids. The pool where we were staying was closed for repairs so we rented beach chairs here for the day which gave us access to the pool and bar restaurant. Thank you again for sharing your experience. Brunch & Bottomless Mimosas Apr 18, 2023. Link above. Thank you, and we'd be grateful for another chance to impress you in the future. We had such a great time! 0000017598 00000 n 0000121603 00000 n Members' rate available: Save up to 10% at participating hotels with our loyalty programme. 0000009410 00000 n At this price point I would. Reserve. You can learn about the history of this 16th century citadel. Keep an eye on your belongings! Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. From Airport North: Take the first exit to 26 west. reviews. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico, the hotel artfully blends the best elements of yesterday, today and tomorrow. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. 0000150922 00000 n For groups of 4 or more, we can usually arrange a private shore excursion for less than the cost of a large cruise line tour. You can sip a cocktail in the stylish Q-Bar and savor flawless service and exquisite cuisine from Italian to Asian fusion influences. Well & Being offers a palette of uniquely rewarding and deeply personalized experiences in an amazing spa and wellness setting, which infuse life with a greater sense of vitality. They had more dinner like options than lunch. Fairmont El San Juan Hotel, This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The wellness center is not to be missed and I am sorry we didn't have more time to sit and enjoy cocktails and live music. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel. - Tap Water is always a concern when travelling to the Caribbean. You will see Pueblo supermarket at your left. Save up to 20% compared to the fully flexible rate by booking promotional rate with deposit. Thanks to Rooftop staff, Ivan, Andreliz, Francisco, Joel, Nadya,Talimar, Valerie, Almarie, Jennifer, Danilo, Elishka, Marcos, David, Christian, William and Orayma. The location was close to the airport, close to old San Juan and on a nice stretch of beach. 2023. Its very close to the airport but in a good way, minimal airplane. While these day excursions are larger in size, our focus on quality remains extremely high. Enroll now. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. However if you are looking for a pool / beach with a loud party scene and basic room accommodations then it's fine. %PDF-1.4 % This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. 0000104434 00000 n Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. From 10:00pm to 6:00am a charge of $1 per trip applies. 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. Reviewed . And the service was great! NINETY DAY PASS - $2,250 Additional $100 (Couple) per month I am a person who usually only gives good ratings and leaves the negative only when I feel like it is really warranted and want to give others a genuine review. 0000103975 00000 n The drinks were good and at $17 a drink its easy to hit your number. There was no cork screw in the room , nor a shoe horn , both of which are typically available at a Fairmont . It is always a pleasure to receive positive feedback. 0000002788 00000 n Resort Day Pass. No coordination with parking ticket. Casino on property (though the dealers are not the best). I do typically stay at the hotel annually . At every turn, Fairmont El San Juan will captivate guests with its island hospitality, storied decor, innovative cuisine, proximity to the best things to do in San Juan, and an exciting nightlife inspired by life's greatest moments. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. 2023-04-21. Service was great and it was nice to receive bottled water upon arrival. Best to ask the hotel directly. Basically, youre paying for a free daybed. Fairmont El San Juan Hotel | Discover Puerto Rico The sun is very strong here. By Annie Archer Published on July 16, 2022 and responsibly, along with the comfort of domestic travel. You should be in good physical health if you reserve one of these tours. Accors global cleanliness & prevention standards under the brands ALLSAFE 2023-04-23. We didn't eat at any of the restaurants after looking at the inflated prices of the food.- Doesn't cater to families. Reviewed Awesome location, great service and atmosphere. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. 0000117214 00000 n Restaurants in Puerto Rico | 2,668 restaurants available on OpenTable Add to that her sweet smile and hospitality. This particular experience includes a daybed with the occasional umbrella if youre lucky enough to find one. Another pool attendant said we should go to the bar and order food because if the server did show up it would be a long wait. the hotel for a fee. I was really disappointed with the service. I cant serve you. The grounds are well kept. The beach. Big portions for the $. Ate lunch at the restaurant. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones in the ballrooms. Food was very good and the service was excellent from the guys helping with our beach chairs to the waitress and bartender. 1-night prepaid, non-refundable, non-transferable deposit is required at time of reservation for hotels in North & Central America. At the time of payment, your bank may charge you bank fees and/or exchange fees. Top-Rated Spas in Puerto Rico | Discover Puerto Rico The guest rooms are spacious and luxurious, with a light, airy design. He recognizes what true hospitality is. Situated floors 4-7 in the Grand Tower with Partial Ocean Views, _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. I have been to this property on 3 separate occasions over the span of 15 years and unfortunately it has gotten progressively worse each time. We take great pride and have made improvements in the past based on guest feedback. Excelente ambiente. 0000103905 00000 n Value 3.9. Make the best deal with lowest price guaranteed on Trip.com! Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. I understand we are all struggling and when i visit PR again i will still probably come back because the pricing isnt bad and its beautiful. Overall I like the location , gym , and ambience of the hotel . Maria in the Cana restaurant was absolutely wonderful and a bundle of information on the best places to go! tomorrow. 0000003014 00000 n The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Overall very clean. Our Offers - Fairmont Hotels and Resorts Toyosu Omakase & Sushi Bar San Juan. $55. Members of ALL Accor Live Limitless enjoy an additional discount with the Members Rate benefit at participating hotels. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 Av. This is NOT the 4 star hotel you think you are booking. Hospitality/Catering. Say I Do to our wedding venues that feature a stunning, state of the art ballroom for you to share more moments with your guests. nearby areas, or we can arrange for an in-house doctor to complete your test at where lively vibes and peaceful ocean views meet. We split our time between the pool and the beach. Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. Very highly recommended to be by the pool and beach. I reminded them I also had a reservation for a double queen and moving me to a double queen was not accommodating my request, it was fulfilling my reservation. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. It's a long beach if you want to enjoy long walks - While food and beverages at the restaurants and bars at the resort are incredibly expensive, the food portions are good so sharing is an option - We took almost a dozen Uber rides during our stay - most to Old San Juan for dinner. Arrived right at 10:30A and was given a wristband and taken to the beds. I can see renting beds/cabanas but the . San Juan Hotels and Places to Stay. Center, paddleboards, luxury cabanas, signature dining at Caa by Juliana The front desk staff treated me like I was a difficult customer and said those rooms were reserved for other incoming guests and mentioned several times about accommodating my request. This restaurant has not received enough recent ratings to display a current ratings snapshot, Do Not Sell or Share My Personal Information, FOR RESERVATIONS PLEASE VISIT: https://www.resortpass.com/. With San Juan Breakfast, Sparkling Wine, Chocolates and 2PM late check-out upon availability included. There's definitely something for everyone, so if you're looking for a place to travel with your friends or family, this is it. To the left and right of the hotel are food stands that sell empanadas(chicken or beef), chicken kebobs, tacos, pizza, bottles of water, and pina coladas.- Great location to shops and restaurants. Fairmont El San Juan Hotel, Isla Verde. Overall, we were very satisfied with our stay.Pros: -Hotel was just renovated and is extremely clean.- Rooms are beautiful. This casual, family-run restaurant is an ode to authentic Italian fare. Fairmont El San Juan Hotel. The senior manger Johanntan Revirea need to be fired as he destroyed our honey moon just because his attitude. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109489530', '');}, 'log_autolink_impression');San Juan. Not shocked, but be ready to spend upwards of $800 on top of your booking price just to cover food/drink and above listed.
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