So if you have this problem report it as a fault to you retailer. Ask a question. It has occurred on my local channel 16 PBS WPTDDT on title This Old House, on my local channel 18 WRGTDT on title Bob Vilas Home Again, channel 58 FNCHD title Fox News Live, channel 75 FS1 and 26 ESPN various sporting events, and other channels. Scan this QR code to download the app now. Otherwise, just make sure Background recording is set to On, and everything should work just fine. Sometimes your recording doesnt end correctly, and that prevents you from recording any new clips. Because this action fixed an earlier scheduled recording I rescheduled all my series including this one earlier this morning hoping it would proactively stop the missed recordings. I would like to advise that our engineers still are working on this. Enjoy Optimum TV on any device and turn every screen into a TV. Please try again later. 12:12 PM Not even when we go to scheduled shows can we find it. No red dot will come up and have tried everything. Select Settings from the Start menu then go to Update & security, and select Check for updates. I then disconnectedthe phone from my WIFY and restarted it andthe app using my wireless data. Right now, the challenge to Spectrum is getting Cloud DVR to hold onto its reliability over extended periods of time, And for many customers with Cloud DVR service, that has not happened yet. Had a new one connect, new main board fitted, it worked for a week then stopped. This is not applicable on TiVo Mini VOX. Its not even worth it to watch a recorded show because you miss so much. DVR will NOT record shows on certain channels HELP! Using Player Controls on an In-Progress DVR Recording. I answered the Community_Help handle message. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was advised it was a Freeview issue, not Samsung's fault, but when pointed out the same happens with the built in freesat they went quite on that. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! I am having issues with the Cloud DVR. (This takes 5-8 minutes and impacts any DVR recordings in progress.) Please do not take this as a personal complaint of you but I really like the concept and get frustrated when I cant use it. For the past two or more weeks the performance recordings disappear from my DVR (before I get a chance to see them) when the next day's recording of the results show begins. Watch live TV and On Demand and enjoy DVR playback anywhere in your home, using WiFi. Reconnect the power cable to the Digital Box. I couldnt believe a 1 month old TV could have failed somehow (the hard drive is fine) and felt a setting must have changed somehow.I tried this and it worked for me and sorted the problem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. , I've done a reboot and a refresh on the DVR and tried multiple times over an hour with the same results. First, you will need to open the Optimum App on your computer or device. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. If you're not sure how to do that, follow these instructions: Right-click on the taskbar and go to Task Manager. Recording may sometimes work only once or twice. Others give errors when trying to start them. Personally, I recommend a conventional DVR box from Spectrum as it has a better reliablity track record. 11:06 AM How can I pause and rewind live TV using the Spectrum TV app? For more information, please see our Click hereto learn more about DVR DVR Phone Voicemail Voicemail Call history Call History International International Call waiting Call forwarding Select Yes. If youre not sure how to do that, follow these instructions: I also have to mention that some games dont recognize when Windows button is pressed, so if you notice that you can record some games, but you cant record others, go to Xbox app, Settings, Game DVR, and set different shortcuts for recording. I am not sure, but it seems that it happens with any shows that are supposed to be recording while I am watching something else On Demand. Finish the process and restart your computer. That time, some shows eventually did show up as recorded, but others were lost. Posted 1/18/13 10:44 AM Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. Enter another ZIP to see info from a different area. The Xbox Support team provides information to help users resolve some Game DVR issues on Windows 10. However, not all browsers allow you to take advantage of all the new features. Ensure all cables are plugged in correctly. 05:56 PM , Multiple times I've done a Restart/System Refresh/actually unplugging the DVR box, I have the series "Felger and Mazz" on nbc sports Boston on schedule and it has been recording it fine, but looking at the episode scheduled for tomorrow (1/4) it is not listed on the 'to be recorded' list. This is the same brand, size, and type of TV shes had for a while, but this specific TV is new and was purchased June 20 2020. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! I anyone else having this problem? TV. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). I also noticed that this issue depends on the app. I have a Roku device that I primarily use, Android Phone/Tablet devices and Windows 10 PC / Firefox. Restarted its almost as if Internet connection is drops during dvr recordings and/or defect in dvr unit. Do you have a different device with the Spectrum TV app or computer you can use to go to watch.spectrum.net to check if you can see the recordings there? I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. We strongly recommend that you upgrade to a more current browser. Tonight, it recorded 9:08pm-10:01pm. Sign into manage your DVR and TV features. This is the correct channel to use. I checked and the programs are on my series recording list. Yep I had that multiple excuse until I pointed out that I had the same problem with the built in freesat recording, which I believe do not use multiplex. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. in, 21-01-2018 It shows on the schedule it recorded an hour, but when you get to about the 20 minute mark, it stops and asks if you want to delete the recording. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Copyright Windows Report 2023. X | `>`. They start on time and finish 3 minutes late. Optimum.net is compatible with a wide range of browsers. Having trouble with a U-verse TV recording? That is great news!! Press the 'Xfinity' button. Then choose Game DVR and enter your preferred keyboard shortcuts. This problem can be solved by using the Windows logo key + Alt + R to start and stop recordings. I record "The Voice" and other singing shows. Black screen when trying to view recorded programs on DVR So, just go and update your game, if the update includes the DVR support, youre good to go. The fixes don't seem to be holding for cloud DVR services. Apparently the DirecTV DVR is showing that General Hospital is set to record all this week and that the episodes are new, but so far none of them have actually recorded. When three white dots appear on the screen, unplug the DVR again. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) Select 'Recordings' to pull up all of your recordings. DVR only records partial program | DIRECTV Community Forums Learn more @OptimumHelp Optimum Stores Report Abuse | Accessibility | Storm Preparedness | Legal Compliance Service Terms & Info | Copyright Policy | Privacy Notice | About Altice USA ). None of my scheduled recordings were recorded at all on both Saturday and Sunday. The recordings in question were three NFL games. I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. in. I'm spending too much money on an unreliable service and I am not happy about it at all. This was set on TVkey and i changed it to the other setting, Samsung. We have a 32 Vizio smart TV. Check out our guide on the best game recording software to use in 2019. in. Check all your drivers now in 3 easy steps: How to fix game crashes and other issues on Windows 10. If you look on I posted my emails I had with the UK CEO. In contrast cable box DVR, Internet, and Phone service have an excellent reliability record from Spectrum. Hi @The_Way_I_See_It! Moms give us everything. I would have the issue in the Android TV app, but if I launched a web browser or used the Android app on my phone, the recording would play just fine. I've been able to watch recorded NFL games of my local team, but these three recordings I had issues with were not my local team. Seems like I have to reboot the box a lot more often these days. I had one series recording that was scheduled to start at 6:00 am this morning. Please try again later errors that lock me out of playing a recording appear to only affect one recording. Some shows did appear in my Library after 3 days of nothing, but not all. What's happening? Would I recommend Samsung to my friends - what do you think? This msg leads me to believe when I set up wireless on the internet, it switched to getting my shows or shows set to record from the internet? On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. Plug the DVR back in. Hope this helps, 09-11-2018 How do I watch my optimum DVR recordings on my computer? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I am experiencing the same issues on all devices.In an effort to do some problem analysis I used my android phone to try to play the recordings and had a similar error message Recording UnavailableWere sorry were unable to play your selection. If the guide does not appear on HD channels and you are using non-HD cables (e.g., coax or RCA cable), you will need to adjust your settings (see Why doesn't the menu/guide come up now that I have an HD/DVR receiver? Our scheduled viewing and scheduled recording function on our TV has recently stopped working. :), Can you please send us a private message with your full name and full service address to get started? I dont know if you have tried this but it has now worked for me. For me, the problem started again yesterday, and is continuing today. I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. How to troubleshoot DVR Service Unavailable PVR Error - Shaw Communications I just received new tv remote from spectrum and having same problem. The email stating this is posted on the ks owners refund more info thread on these forums, think about page 3 or 4 under @paul111, 09-11-2018 As I said Samsung knew about this but their support would not admit to it and messed me around for about 5 months. Choose the 'Set or cancel a recording' button (that's the one that looks like a red circle) and hit ok. Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting. If you do not have a connection, connect your router to your DVR / NVR using a different Ethernet cable. This happens on all channels, and al sorts of programming (TV shows, movies, news, etc). Report to your retailers as a fault immediately. Actually there is bad news. Now, press Windows button + G again, and you should be able . Although Windows key-based Game bar shortcuts may not work on tablets without an attached physical keyboard, you can create your own shortcuts that make use of keys available on the virtual keyboard. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if its still there), and then select End task. We have a UE49MU7070 smart tv recently purchased. It is not confined to the main receiver. Copyright 1995-2023 All Rights Reserved. in, It as know issue with all Samsung TVs since the ks series. Were mainly talking about older games here, because new titles are all compatible with this feature. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. Once you have successfully logged in, navigate to the 'DVR' tab located in the home page. The telephone assistant didn't seem to understand the 'one connect' or how it related to the tv. If I choose a different recording it will play fine. However, I was able to re-add these particular shows. Plug the receiver/DVR back in on the third time and leave in. Recordings are not showing up until several hours after being recorded. Anyway they do know about this but will deny when you contact customer support. (Of course this still doesn't explain why the scheduled recording for Williams disappeared to begin with.). Everything Itried did not resolve the problem asI didbefore , however on your original post i noticed a related discussion on the same page " Schedule recording problem solved " by Mikescooby. Do not ask or give PII. Game DVR recording is a great addition for all gamers in Windows 10. As you are typing a drop-down list appears. How do I need to talk to get this taken care of? DVR not showing recordings AND 100% full | AT&T Community Forums We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. After the 1st unplug, do the hard reset of the RG @RCSMG mentioned above, when it turns green, continue here so things occur in order. 03:07 PM Guiding you with how-to advice, news and tips to upgrade your tech life. Sign in or register to get started. Choose Open folder to see your captures in File Explorer under Saving captures. Recordings from DVR are pix. PDF DVR for Optimum TV. Connect your DVR / NVR to a router with an Ethernet cable. Knowing that a lot is now recorded (or sourced?) After doing that the program *did* appear in Scheduled recordings (and did record the next night), even though the red dot was still missing. To see the location of your captures, open the Xbox App, select Settings, and click Game DVR. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. If you are having troubles fixing an error, your system may be partially broken. I would like to advise that our team has opened a ticket to work toward a resolution on this issue. DVR recently started buffering before playing recorded shows. Why has TV remote working, but not pausing or rewinding. : r/Spectrum - Reddit Use the power cord to connect Optimum Stream to a wall outlet. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! My mother always manually sets her DVR programming. I have checked and it looks like the ticket that was opened. Press the down arrow button once then the up arrow button once to select the filter options. Question About Spectrum Voice (Landline) Caller ID Information? Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. To fix the issue, restart Game DVR: So, if you cant record your gameplay using Game DVR, maybe you should try using a different software solution for this task. Sorry, something unexpected happened. Try to skip back and replay, or stop and restart the recording. in. Check availability. I am able to watch NFL games on my local channels and on ESPN, but not on the NFL Network. The Cloud DVR is really annoying at times. There is no one else around to manually erase them. I have over 45% space available on the DVR. DVR not recording even though it's set to record : r/DirecTV - Reddit Power cycle your DVR / NVR. Windows 10 stores your game clips and screenshots in the Videos folder by default, in a folder named Captures. Trouble Canceling a DVR Recording. Confirm your recording settings by pressing the Menu button on your remote. Are you seeing any newly recorded programs showing up at all? This article covers common troubleshooting steps to help resolve DVR related issues. .They are on the Roku., WEB and Android. If so let us know. Very frustrating. TV scheduled viewing and recording not working, How to access Recordings and Schedule Manager screen without "Smart" remote on 2022 TV, Too many reservations - recording failure. Another annoyance is the way the fast forward works, or rather doesn't. Should I be calling Spectrum Support on this issue? To fix the issue, restart Game DVR: Close the game. And now to top it off the RCD-1007 and WLP-999 errors are back on a couple recordings. Our team wants to reach out and touch base. Anyone have any insight as to what the issue maybe? Yes, still having the issue. If you press the Record button from the on-screen guide, there are three options: 2 timessets the series for that channel in that time slot. Also a couple other programs scheduled to record later today are not showing up. All it takes is a few steps. where they appear to be coordinating with an engineer. When I tried to watch my recording, rec'd msg that it was no longer accessible because there was no internet. Select "Xfinity Support" from that list. 04-12-2018 It turns out that even though I launched the recordings from channels I have access to, the playback of the recordings is being blocked by the NFL Network since I don't have access to that channel. I'm watching on Roku tv's and I've noticed that the series / shows that were supposed to be recorded yesterday and this morning are still listed under the 'Scheduled' tab, and they did not record. Didn't record, disappeared from Scheduled Recordings, and when I tried to set a new series recording for it no red dot appeared, nor did the show reappear in scheduled recordings.
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