We use cookies and similar technologies. The 4.99/day charge on O2 Travel is calculated from midnight-to-midnight in the capital city of the country youre visiting. Validity: 28 days. Check how much itll cost to use your phone abroad. O2 Travel customers roaming outside The EU who exceed 50Mb of data per day will experience limited throughput for web browsing, e-mail, social networking, video and VPN services, which may slow these services down. When it comes to talking about how a service works, we have to say that they can work in a very different or similar way depending on what travelers will use. Please try again. If you bought a 10GB 12 monthsimonly tariff, on or after 3 May 2018, youll be eligible for O2 Travel in our Inclusive Zone, when you moveto a 20 or above 12 month sim only tariff. O2 Travel provides a separate allowance of data, minutes and texts to use while you're away. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. It is simple, and it can be done within a minute. Travelling to Europe? Were making some changes to improve your experience. Similar to the O2 Travel Inclusive Zone Bolt On, you get 120 minutes, 120 texts and unlimited data per day. If not able to register your device with the roaming network automatically, select the available network manually. Roaming charges in Europe are back, with several mobile networks announcing big changes - many of which are already active, including at O2. On O2's Pay As You Go plans, you'll have access to international roaming at no extra cost in 43 European . Roaming in Europe | Pay Monthly | Help | O2 O2 | Division of countries into zones you may see unexpected roaming charges in your My O2 account. By checking your O2 mobile number, we can direct you to the most relevant information for your account. Find out which countries are included. What other restrictions are there? All incoming text messages are free in International Roaming. Find out more about roaming in our Europe Zone. But, theres a slight difference here, and it is that O2 offers a different service for people who will travel inside the European continent and something entirely different for people who will travel to other countries. This amount can be very expensive, so make sure you plan ahead to avoid any unwanted charges. With O2 Travel, its possible to use your mobile phone abroad at no extra cost in up to 75 destinations. If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. So, you may notice some improvements and differences in My O2 and with some of your journeys. When you use data in our Europe Zone it will come out of your allowance, just like it would at home, subject to our Roaming Limits. Receiving calls and texts in our Europe Zone. But, the main difference here is that we are talking about a SIM card that is digital, and it is known as eSIM. You can find out more about which cookies we are using or switch them off in settings. Please note, leftover minutes and texts cant be carried over. Find out more. In Ireland its Three as o2 sold off the Irish business to them, you can roam on Eir Mobile and Vodafone IE You used to be able to find all roaming partners on the GSM Association website.. Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). O2 offers only one method for people to activate the roaming service on their phones. O2 has a fair usage policy for their O2 Travel international roaming service. All rights reserved. Perfect for travelling outside Europe. In case that you dont know much about them, heres a brief introduction to them. For the days you choose to use data, you'll only be charged a daily rate of 1.99, which gets you 100MB. According to the O2 Travel terms and conditions, download speeds when abroad will be reduced if you use more than 150MB of general data or more than 50MB of streamed video or audio data in a single day. If you have O2 Travel Inclusive Zone included in your tariff, then youll get unlimited minutes, texts and data roaming in 27 destinations worldwide. Phone calls might not be so useful when traveling to a country different from yours, but they can be helpful in an emergency or something similar. Further details for each provider are included below. So, keep that in mind as this wonderful alternative might not be so useful at the end of the day. O2 Contract customers may need to call 202 to confirm they have Roaming Activated on their account if they have never used the service before or had issues in the past. Monetary value of Rs. If youre travelling to an O2 Travel country outside of Europe, the following fair usage limits apply: As an alternative to O2 Travel, you can also consider the following international roaming offers from other mobile networks: In addition to the above, all UK mobile networks that offer international roaming are legally obliged to offer roaming at no extra cost for customers travelling to other EU countries. Otherwise, we may charge you for using our services. Making calls or sending texts from the UK, to countries outside of the UK. Best Mobile Networks for Roaming in 2023 | MoneySuperMarket Not applicable. Some companies out there offer a service that most of us know as roaming, and thats precisely what we will be talking about today. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). ** Please read the following amendments to the article that allows for EU Roaming changes on the 15th June. When you use your phone abroad for data, calls or texts, its called roaming. The O2 Travel Bolt On is available for 6 per day, and covers 104 international countries. Since the UK left the European Union in January 2021, UK O2 Contract with O2 Travel Inclusive (75 Free Coun - O2 Community The answer is no. Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the UK). To ensure you get access to the information most relevant to you: Were the only major network that isnt bringing back EU roaming charges up to 25GB. The download speeds available for file transfer, online gaming, peer-to-peer downloads and network backup services is restricted. And, if you need a recommendation on which one to choose, go for the Holafly eSIM. According to O2, these services may not work with O2 Travel. Your allowances will apply from midnight to midnight local time (based on the capital city of the country you're in). If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. Use of our services in our Europe Zone is subject to ourfair usage policy. Free data roaming in the EU Exclusively with O2 We cover roaming in our Europe Zone as part of our tariffs. With our O2 Travel Inclusive Zone Bolt On, available on selected O2 Refresh and sim only tariffs, you can get inclusive data roaming in 27 international destinations. What are the benefits of IR 1101 pack vs IR PayGo Rates? Receiving a SMS? If you're travelling in selected countries in Europe, your allowances and charges will work just like they do in the UK. The Person who is Calling or Texting you from the UK. If youre on the new system and have an unlimited data allowance, your data service will stop when you reach 25GB. People know that when traveling, there will be chances for them to find free WiFi hotspots, it can be in their hotel or in a restaurant, but it is quite likely that they will find one. The following 27 international countries are covered by the O2 Travel Inclusive Zone Bolt On: Argentina Australia Botswana Canada Chile Colombia Costa Rica Ecuador El Salvador Greenland Guatemala Guinea Guyana Honduras Madagascar Mexico Myanmar New Zealand Nicaragua Panama Paraguay Peru Rwanda United States Uruguay Venezuela Yemen Opting into O2 Travel is easy. See below for more information. In case that this is an option that you find interesting, we recommend using the Holafly SIM card. And, you can make and receive calls for 2 a minute, and send texts for 50p a text. See our terms. This . You can use your allowance for free within 48 European destinations: The O2 Travel Inclusive Zone Bolt On is included at no additional cost with selected O2 Refresh and selected O2 SIM only plans: If you plan doesn't include the O2 Travel Inclusive Zone Bolt On for free, you can choose it as your O2 Extra with the following plans: With the O2 Travel Inclusive Zone Bolt On, you will get 120 minutes, 120 texts and unlimited data per day, usable in 27 international countries. See here for the full list of O2 Travel Inclusive Zone destinations. We have mentioned several times that O2 is available in the whole European continent, and thats right. This funds the production of our content, keeping the website free for everyone to use. Sky Mobile. Thats why people must know that O2 offers them two ways to access phone calls when traveling. Otherwise, we may charge you for using our services in our Europe Zone (excluding the UK). The following shows the O2 out of plan rates within a few international destinations. Connect with family, friends, colleagues, and all those who matter in India over Wi-Fi calls from anywhere in the world. If youre roaming in our Europe Zone this will be included within your UK allowance; within countries included in O2 Travel, this will activate the 4.99 fee. Now, if you travel to other countries, you will have to pay to get cellular data. If you want to opt-in to O2 Travel, just text TRAVELON to 21300 to activate. So, now that you know the basics, it is time to discuss other important stuff, such as the rates, where the O2 roaming service works, and a lot more that will help you clear up your mind when trying to choose one of these services. Q) Why am I charged twice for Voice Mail Messages? Jio IR charges are applicable as per the following two options: Depending on the usage need, our customers can avail Jio IR Pay Go service or subscribe to IR Unlimited Packs: For International Roaming tariff, kindly visit. Roaming China: T-Mobile, AT&T, O2, Three, Vodafone - Roami However, excessive usage may see your data speeds temporarily restricted. So your data (subject to a roaming limit), minutes and text allowances will work in our Europe Zone, just like they do at home. This means you can use up to 25GB of your allowance at no extra cost- well text you if youre getting close to the limit, and again if you reach it. It can take up to 24 hours for O2 Travel to be enabled on your account so its best to opt-in before departing on your trip. Tariffs with 25GB or less of monthly data If youre activating the International Roaming (or IR) pack for the first time, ensure your number is connected to Jio network. The O2 Travel Bolt On works in the following 104 destinations: The O2 Travel Inclusive Zone Bolt On is free with selected O2 Refresh and selected O2 SIM only plans, and works in 27 international countries. Travelling outside of our Europe Zone - For customers on our current system, Travelling outside of our Europe Zone - For customers on our new system. No, 5G is only available within the UK on selected O2 plans. If youre travelling to another country within O2s Europe Zone, it should be on a temporary basis, such as for a holiday or short trip. Wherever you fancy going in our Europe Zone (40+ destinations), youre free to call, text and use data just like you would in the UK, subject to a roaming limit. If you need any advice, go ahead and create a forum post HERE. What destinations are included in our Europe Zone? Yes you pay for all of the Call. And, also, renting one is pretty simple, no need to worry about it, just remember to return it in good conditions. O2 Roaming Germany service. You can roam and use O2 within most countries around the world. Sending a MMS? You can prevent this by choosing manual, rather than automatic, network selection on your handset and then manually choosing the O2 network. You can also select the O2 Travel Inclusive Zone Bolt-on as your Extra if your O2 Refresh tariff is between 30GB and 89GB. If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in. If you haven't registered yet, please register and log in. When you travel outside your Home Network, your Mobile Phone Sim will ask the Roaming (Foreign) network first if it can use the services on their Network. These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. If youre travelling outside of our Europe Zone and your destination isnt covered by O2 Travel, youll be charged at the standard rates for that country, for any minutes, texts and data you use. See our Extra terms and conditions. So you may have someone calling you and they may notice that the Ring tone suddenly sounds different in their Earpiece and not like the UK Ring. For more information, please see our privacy policy. Yes, you can tether to as many devices as you like when roaming with O2. For the O2 Travel Inclusive Zone Bolt On and O2 Travel Bolt On, there is no fair usage policy on the amount of data you can use, however excessive usage may see your data speed temporarily restricted. According to O2s terms and conditions, a surcharge may be applied for your usage if you spend more 63 days abroad in Europe over a rolling 4-month period. Usage beyond the daily limit of 120 minutes and 120 texts is charged at O2s standard international roaming rates. Receiving calls and texts in our Europe Zone. New Delhi AeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalias hub airports Milan and Rome. For help with this, go to our interactive device guide. We have a Bolt On to suit your budget. O2 offers a pretty solid service in which tourists will have the chance to use the roaming service in almost every single country on the planet. From 23 May 2022, Three customers who have signed up or upgraded from October 2021 will have to pay 2 a day to use the minutes and data from their UK contracts in EU countries. However, do keep in mind that there's a roaming limit of 25GB a month. Before you travel, you'll need to make sure you know your PIN. Find out more in our FAQ section below. A) When someone tries to contact you and you dont answer, the call is then passed back to the O2-UK voice mail as a return call, So you pay for the Return part of the call even though you didnt answer your Mobile. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. In addition, you cannot roam within the O2 Europe Zone for more than 63 days within a 4 month period. Will I be charged for incoming messages while on International Roaming under Jio Prepaid Plans? will not introduce charges for roaming within the EU after Brexit. Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guardaloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden, Vatican City and UK. So, lets elaborate on the different rates that people must pay when using O2 as their cellular operator. In this case, roaming services are the same in most cases. If youre not eligible for the Inclusive Zone Bolt On, theres our O2 Travel Bolt On, which keeps you connected in Turkey and other selected destinations, for just 6 a day. Our roaming charges have changed for Pay As You Go customers too. A couple of Questions and Answers that may come in useful: Q) Im abroad and my friend is abroad, will I be charged to contact my friend as Im only calling a UK Mobile number. You cannot buy the O2 Travel Inclusive Zone Bolt On if you are not eligible for free, however you can choose it as an O2 Extra with certain tariffs. Chances are that you have used a SIM card in the past, most of our cellphones work with one, and they are pretty common everywhere in the world. If you're an O2 Travel customer and have used your device in an O2 Travel destination, you'll only be charged the daily rate of that destination for the days you've chosen to use the service. Mobile roaming charges in Europe: What you need to know O2-DE is a completely independent business to O2-UK and therefore Roaming Charges would apply. Wherever you fancy going in our Europe Zone (48 destinations), youre free to call and text just like you would in the UK. This zone includes all the states and territories not mentioned in zones 1 and 2, where O2 currently has a contract partner providing termination of mobile calls. If you dont have O2 Travel Inclusive Zone included when travelling in Zone 1, or to our destinations in Zone 2, you can choose to add the O2 Travel Bolt On in My O2, for 6 a day. So, youll only be charged every 24-hours. 120 minutes, and 150Mb of data, to use in 27 international O2 Travel destinations further afield. . Virgin Mobile and O2 users will not face EU roaming charges This increases to 48 destinations on O2 Pay Monthly plans and to 75 destinations on selected Pay Monthly plans with more than 10GB of data per month. O2 doesn't impose a data cap for roaming in the Europe Zone for any of its pay monthly, pay and go and business customers. Uswitch Limited is registered in England and Wales (Company No. Both the O2 Travel bolt on and the Inclusive Zone bolt on need to be active to benefit from these allowances. Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). If youre on a Pay Monthly contract with access to O2s Travel Inclusive Zone, youll get 120 minutes, 120 texts and unlimited data to use each day in the following destinations: If you exceed the daily usage limit of 120 minutes or 120 texts, youll be charged for additional usage at O2s standard international roaming rates. For customers on our current system, What can I do to avoid any data roaming charges? Instead, you can purchase the similar O2 Travel Bolt On, which covers 104 international countries for 6 per day. This means you can use up to 25GB of your allowance at no extra cost- well text you if youre getting close to the limit, and again if you reach it. This will stop you from using anything outside of your monthly allowance unless you buy a Bolt On. Using your phone abroad | O2 If you're an O2 Travel We'll try to include all your overseas call charges on your next bill, to help you keep track of your costs. Youll get an allowance of unlimited minutes and texts, and a data allowance (theres no upper usage limit, but speeds may vary). Well text you if youre getting close to the limit, and again if you reach it. Once youve received the PAC Code from your old network, order your new mobile phone or SIM card from the O2 website. More info can be found here https://www.o2.co.uk/international/travel-inclusive-zone Kudos See our data Bolt Ons here. Well send you a series of messages while youre travelling to make you aware of your roaming options. Mobile broadband tariffs, as they can only be used in the UK. The only exception is on O2s unlimited data plans where your data usage in Europe is limited to a maximum of 20GB per month. It can take up to 24hrs to be applied to your account. O2: 4.99/day for extra quota to be used in Mexico. Audio and video streaming optimisation are in use. Perfect for travel outside our Europe Zone. Premium rate numbers, MMS and non-standard texts will be billed at standard rates. Free EU Data Roaming | O2 Free Pay As You Go SIM Cards: Review & Comparison 2023, Compare SIM Only Deals: Best Value Mobile SIM Cards In The UK, Unlimited Data Plans on UK Mobile Networks: Best Unlimited Data SIMs, UK Mobile Coverage: Check & Compare Across Networks, 4G Home Broadband: Best 4G Broadband & Hybrid Broadband Deals, Download Speeds: Comparing 2G, 3G, 4G & 5G Mobile Networks, 5G Coverage UK: Check 5G Coverage & 5G Coverage Map For Your Area, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Best Pay As You Go Bundles: UK's Cheapest Prepaid Mobile Plans, 5G SIM Only Deals: Best 5G SIM Cards Compared, 4.99/day in 63 non-European destinations, 4.99/day in 36 non-European destinations. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can.