EGO POWER+ 56V Brushless 350mm Line Trimmer with - Total Tools Register your EGO Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. The benefits to you given by this warranty are in
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I've charged my EGO 7.5Ah battery about 84 times. Here are 8 tips for writing great reviews.
A case of, "if I knew then what I know now", I never would have bought EGO PRODUCTS! For the best experience on our site, be sure to turn on Javascript in your browser. The store will not work correctly when cookies are disabled. After multiple tortuous calls to customer service they finally agreed to replace them. This warranty does not cover parts or consumable accessories subject to wear & tear during use. xmlHttp.open('POST', 'https://bes.gcp.data.bigcommerce.com/nobot'); An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. We're so confident in the performance of our tools that we offer professional users a 3-year warranty . The sole and exclusive remedy in connection with the purchase, installation, use, and/or performance of the EGO products is repair or replacement of the product as determined by Chervon North America. Finally, they are jerking you around, as Lowe's shows everything but the 2.5 batteries in stock as stand alone batteries. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. If you already registered an EGO product, you can log into your account and view your product details. We see that youre on the North America site but appear to be outside the U.S. and Canada. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). Call Ego support and need to wait about one hour for someone to answer. In the event that this is not possible please use the details provided on this website to contact your authorised EGO Power+service centre. Even though you purchase and pay Amazon for BA1400, if Amazon receipt shows a seller other than Amazon, EGO Power+ will refuse to honor their warranty. This warranty does not cover parts or consumable accessories subject to wear & tear during use. I have called at least 6 times trying to get thru and when I do receive a call back it is 3-5 hours later, to be told you must be with the tool who can sit around all day with the tool and wait for a call back? They received the mower and the process began. I wont buy another Ego product. custom: {
This offer is non-transferable and applies only to the original purchaser. EGO will offer warranties of five years on mower parts and three years on the battery. The head on my 1 1/2 year old string trimmer will not advance line (it jams after a minute of use and the line won't feed out), so I called customer support. It essentially just wouldn't start, as if it wasn't receiving any power from the battery . Shop for your new EGO tools at Total Tools! For warranty service, please contact EGO customer service on Australia 1300 000 EGO(1300 000 346), New Zealand 0508 000 EGO (0508 000 346). 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers. 2 years with registration completed within 90 days from date of purchase. EGO CHX5500E Professional 56 Volt Charger User Manual I have no clue if this slowless is on Home Depot's end, but it seems like it. EGO lasts longer without needing changes. Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault. or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Bought a string trimmer with battery, then an extra battery October 2022. ego doesn't honor warranties : r/egopowerplus - Reddit hVn8>b%
Youll get tips and tricks on equipment set-up, preventative
The mower must be returned at the purchasers expense to the Dealer it was originally purchased from. It essentially just wouldn't start, as if it wasn't receiving any power from the battery (no lights on, etc). Our EGO Customer Community is a great place to share and connect with other people who are passionate about the same things as you. Very bad service , snowblower blower bearing issue , the customer service coach told me to wait for the parts to come from Asia with no ETA had to shovel instead of using the Ego. After 30 minutes of inane questions I was told that I need to take it to a repair shop. WebFont.load({
Information provided by various external sources. She hung up on me. Best EGO Lawn Mower Reviews 2023 - Pro Tool Reviews has been purchased as part of a promotion all parts received in the promotion must be returned in their original condition. I registered the string trimmer and they have the serial number and receipt. With a nationwide network of EGO approved service dealers, youre never too far from the support you need. Here I am.7-8 weeks later.without a lawn mower. I wanted to give a brief summary of my experiences dealing with EGO, their products, and their warranty/support department. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Though everybody that I spoke to said "it's normal" to take this long. Be the first to know about new products, innovations, and offers. && window.URLSearchParams I wanted to give a brief summary of my experiences dealing with EGO, their products, and their warranty/support department. EGO kits and accessories offer a wide range of attachments including whipper snippers, blowers, brush cutters, and more to help you get the job done. Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault. Warranty. "Thank you for continuing to hold your call is very important to us, we are doing everything possible to expedite your call". STIHL Warranty Policy | STIHL Australia Your receipt will be requested upon completion of this registration. families: ['Karla', 'Roboto', 'Source Sans Pro']
Anyone can write a Trustpilot review. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start ':
EGO Power+ considers their product's warranty null & void if their product was not bought through one of their authorized sellers. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. But nobody mentioned anything to me when I first set this up. Please contact EGO Customer Service Toll-Free at 1-855-346-5656 any time you have questions or warranty claims. Called the warranty number on Thursday. Their board of directors should try calling the help line and see what customers deal with. If the mower or any of the items supplied are returned damaged, missing, or in an unusable and/or poor condition (manufacturing defects excluded), the authorised Dealer may refuse a refund. window.lazySizesConfig = window.lazySizesConfig || {};
Warranty for commercial use is 1
EGO products shall not be considered defective, and this warranty will not apply, where the claimed defect is attributable to any cause other than the above-defined defects. Then the entire burden of coordinating, moving the mower by renting a trailer and finding a service center is on you as the customer. var BCData = {"csrf_token":"d1c8e713bfe2bf97c3928838c93963a6323f860b979e1a04c7709379532c8fc2"}; You are also entitled to have the goods repaired
Great, I thought. Claims under the warranty must be made within the warranty term. This is a crazy policy. $1249. 2023 Trustpilot A/S. js.src = src; In my most recent encounter I have requested a call back several times. Please allow up to 24 hours for your account to update before redeeming points. Faulty EGO Power+batteries MUST NOT be shipped via any 3rdparty transportation system without first contacting the retailer from which it was purchased. If the mower
Waited two weeks, had to call back again, and no one had done anything. For domestic users we offer a 5-year warranty on all tools and a 3-year warranty on batteries when registered . For the best experience on our site, be sure to turn on Javascript in your browser. Be the first to know about new products and innovations. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. Warranty Policy for EGO outdoor power equipment, portable power, batteries, and chargers is outlined in the chart below. EGO POWER+ WARRANTY POLICY. This warranty may also be further limited or voided as specifically detailed in the product Manual. The competitor is located in Australia; The following exclusions apply; . 42 0 obj
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Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They took my lawn mower and it had to be shipped out of state to a repair facility. Basically, they are unwilling to keep a loyal customer happy over a $35 part replacement. The refund excludes any postage, handling or transportation costs. what good is a 3-year battery warranty if i can't get a - Reddit [UPDATED] EGO 56V Lithium-Ion mower review: Not at all what - Techaeris
After looking online it is apparently common for the string trimmer motors to just give out. The battery & charger are kept in my house when the weather is cold. Husqvarna 5 Year Domestic Warranty Program - All Mower Spares When requesting warranty service, you must present the original dated sales receipt. Low Price Guarantee and Free Delivery on orders above $99. Home Depot rep told me I should have taken the item to
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