Related Products This article applies to 1 products Show all 1 Learn how your comment data is processed. In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Forcing XTU to work on unsupported platform : r/overclocking - Reddit The BIOS settings I used from my previous system, where XTU worked, are still in effect. God bless. Integrated graphics share memory is set to 64M. Yeah already mentioned somewhere in the thread. How can I get this working? Unlocked CPU's can utilize programs like Intel XTU. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Excellent description, tried so many times before whitout success. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. #1. // Performance varies by use, configuration and other factors. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Dont have an Intel account? Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. You may re-send via your Note that the installer seems to have changed how it runs. Thanks! Ok, I did it again and changed the explanation as it looks like the installation routine changed. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. 4. So I tried this but every time I try to run it now it says theres another performance tuning app running. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. : selecting the option "to keep files", etc.)? You can easily search the entire Intel.com site in several ways. Im assuming you didnt copy/paste the exact path I have in the article? Let me know. Intel XTU Unsupported? | Tom's Hardware Forum I dont know why you are getting that conflict with an already running app. Why Is Intel Extreme Tuning Utility (Intel XTU) Reporting Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. if u have any other way to undervolt the CPU, it will be appreciated. If you need any additional information, submit a new question, as this thread will no longer be monitored. I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. Lets users to install XTU on unsupported platforms. Do they really stop supporting CPUs over the course of a few months? profile. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. 3- Are you running the BIOS settings on defaults? I just ran it again and then added more information to the post. Some things ive tried is installing an older version which didnt work. I have recently uninstalled xtu and I tried to reinstall it. So please bare with my code if you happen to go through it. Please click the verification link in your email. Windows 10 version is 21H2, which is listed as supported. Os is win 10 pro. - gimdh/Intel-XTU-Install-Helper // No product or component can be absolutely secure. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. 09-27-2022 08:03 AM. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Does it need some kind of permission in the BIOS to allow voltage tweaks? However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. You are using an out of date browser. Your model is not approved for running Windows 10. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. We are checking this thread and we would like to know if you were able to review our previous post. Intel XTU error 0x80070643 attempted to install on an unsupported platform Do you work for Intel? Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? Intel XTU cites Unsupported Platform on system with 6700k Sign in here. I have already ordered that processor. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. It might run ok but some features might not be available. HiI have a Latitude E6410 and I tried to install the XTU. Didnt work for me. 1 hour ago Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? Great. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. IGD Multi-monitor is disabled. "Attempted to install on an unsupported platform". Please click the verification link in your email. I would love to see a solution to this! Please do not enter contact information. I am also on the latest version of Intel XTU (7.7.0.12). The "advanced tuning" tab, when selected, merely shows a blank page. In order to review this further, could you please provide us with the following details? Were you able to check the previous post? "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? The Intel sign-in experience has changed to support enhanced security controls. Is this correct? Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Use command line arguments to cause the installation to succeed. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Because only K series overclocking CPU is supported. Thank you for your answer. For more complete information about compiler optimizations, see our Optimization Notice. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. // Your costs and results may vary. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. That is correct. If anyone could help me, it would be greatly appreciated. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. Your email address will not be published. Thank you for your patience in this matter. This does not make sense. We appreciate all feedback, but cannot reply or give product support. Help document on how to use Intel XTU. 7.7 was the last one that worked. Solved: Hello. We have not heard back from you so we will proceed to close this thread now. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. First things first - am not a youtuber, posted this video just to help others. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. The PC. 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The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. Thanks for the tips. Intel technologies may require enabled hardware, software or service activation. Boot mode is set to Legacy + UEFI. We are sorry to hear about this issue and we will be more than glad to assist you with this matter. Let us know if you still need assistance. Attached is the XTU log from my last attempted install. That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Windows 7 installation option is disabled. All install attempts of XTU without the workaround fail. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly. Please click the verification link in your email. I needed to underclock my CPU. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. The BIOS settings are not defaulted. Here are some common issues and questions related to Intel XTU The XMP profile is enabled for maximum RAM performance.4. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. Tried them all I have the latest bios. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. Now go back to explorer. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. In order to find that .msi file, copy this and paste it in google. You must log in or register to reply here. Hi there@AndrewG_Intel,1. gimdh/Intel-XTU-Install-Helper - Github Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) I havent messed with XTU in a long time. You can put the file anywhere. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package.
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