re-gels the caps like honey but it's not permanent. MKS X X bootstrap = function(parent, scriptId) { if (thisThemeFix.js) { Then turn December 2020 day, night sensor had to be replaced due to it constantly being dark. setCookieIfConversion(token); If the replacement ACM is from other than an Escape or is a different audio system, it can be made to work but that may involve some ACM re-programming effort using FORScan. i have contacted a lawyer and i am going to start a class action lawsuit ford has a nice scam document.write = customDocumentWrite; Ford knows there is a problemif there wasn't they wouldn't have done the recall before. thanks in advance All you had to do was ask before damaging with brute force. Here is how I solved it. SYNC is made by Microsoft. I am fine with being able to swap the unit. installed it. My car has started freezing up when I turn the radio channel, try to turn the heat on or air on, when I am on the phone, it will cut off and trying to place a call is insane because it takes 15 minutes for the part to unfreeze. Never again. }; }, Computer Display: error message about USB port pops up when vehicle is started and cannot be cleared,making touchscreen menus virtually unusable. Why is there no recall with this many people having the same issue? }; Within 10 days back at dealership for touch screen not working. FORD stands for either Found On Road Dead or Fixed Or Repaired Daily! Learn how DroneMobile connects you to your car! Then the crackling, intermittent sound, no bluetooth, back up beep beep, touch pad non responsive ect). module was why the radio was stuck on AM. setTimeout(function() { return Monorail.sendRequest("https://" + monorailDomain + "/v1/produce", JSON.stringify(event)); 2017 Ford Explorer bought in 2020 with 40k miles. I needed to replace the side view mirror on the drivers side of my 2005 Nissan Maxima. I took the vehicle to ford twice. Make your car smarter and safer with DroneMobile. If we receive it damaged we will always send you a picture. 2014 Ford Escape Recalls | Cars.com After reading all similar reviews quality is poor at best. } We will inspect, repair and send it back within24 hours of receiving it. I sent the radio on a Monday. This appears to be a Ford was aware of this issue because they issued an extended 5 year warranty under a program call "Customer Satisfaction Program 12M02" several years ago. Having issues with touch screen, GPS. Navigation, cameras, radio, remote start, heated steering wheel and anything else accessed through touchscreen computer unusable. Has anyone had any luck getting it fixed? Dealer said the APIM is bad and they needed to order a replacement part. ResourceTiming: { I own a Ford 2017 Explorer. Pretty crazy a $48k truck has all these issues and it's not even got 36k miles on it. The car searched for my phone. I if (link.relList && This is so frustrating on such a young vehicle. Impossible to adjust settings or radio. Sample deal: 40 monthly payments of $34.67 per $1000 financed at 21% APR. This time I got a jump and drove it to the ford service department, rather than risk it being unable to be jumped again and having to tow it. Trunk: ^^ the moment this occurred the dashboard lit up with a message rear liftgate ajar thought it was not ajar. I saved soooo much. JavaScript is disabled. at the best online prices at eBay! If you baked your board you will only be receivinga 90 day warranty due to this method often ruining the unit. Touch screen very slow to respond. JEGS 81790 - Trim and Car Audio Removal Set [19-piece] $24.99. Luckily I purchased the 100k mile 7yr extended warranty. var styleTag = document.createElement('style'); How do I find the correct one? regrets. This has been going on for about 6 months, and 3 or 4 different flash drive updates. Fwiw, I've driven three Ford Escapes since 2003 and they've 1,215 Great Deals out of 26,113 listings starting at, 2,192 Great Deals out of 51,282 listings starting at, 1,816 Great Deals out of 27,714 listings starting at, 1,662 Great Deals out of 24,515 listings starting at, 2,307 Great Deals out of 37,967 listings starting at, 1,571 Great Deals out of 36,500 listings starting at, 5,867 Great Deals out of 142,676 listings starting at, 1,036 Great Deals out of 12,838 listings starting at, 797 Great Deals out of 19,456 listings starting at, 562 Great Deals out of 7,024 listings starting at, 811 Great Deals out of 30,306 listings starting at, 1,922 Great Deals out of 33,208 listings starting at, 1,013 Great Deals out of 37,178 listings starting at, 1,357 Great Deals out of 24,048 listings starting at, 27 Great Deals out of 2,887 listings starting at, 33 Great Deals out of 323 listings starting at, 59 Great Deals out of 831 listings starting at, 38 Great Deals out of 487 listings starting at, Highwaay miles better for my 2014 Ford EScape, Do Not Sell or Share My Personal Information. stopped looking, I turned off the engine. jdgm.docReady=function(d){(e.attachEvent?"complete"===e.readyState:"loading"!==e.readyState)? 3 weeks ago I left work and everything was running fine. According to Ford, not their problem. e.detail.BOOMR.t_end = new Date().getTime(); I have a 2014 Ford Escape. You can try this. 2012 Ford Escape . return; Waiting for a new APIM for my car for problems with navigation and very slow to sync if at all. Fortunately the parts rep suggested that I try on line. Waited four months for replacement APIM ($600 up front to order) they put it in, couldnt get it to reprogram, finally after having the car for a week, they said its fixed $200 please. Ford continued using software/equipment which they knew had faults. For a better experience, please enable JavaScript in your browser before proceeding. sensor not being replaced soon enough Is Ford addressed this or are any Also caused issues in the power outlets shorting. return trekkie; thread. window.productPageHandle = function(){ ", document.body.append(htmlDiv); I took it into Ford and they told me that they don't have a clue why so must replace. modules don't let some one take advantage and charge too much in labor. }); Cannot open manually from outside or remotely. Even though no image can be seen, if you select where the radio icons should be it still changes stations so it is not a data issue but a LED backlight issue. productId: productId, Ford APIM Recalls You NEED To Know About - VehicleHistory today. I have to use a screwdriver to press on it hard enough to unplug them. I appealed to corporate customer service and was flatly told "no - FORD will not replace part". We log all customer data and give out a warranty # for tracking. I disconnected the APIM and reseated all of the cables. I took it to dealership today.diagnosis APIM is out and it will cost$1277 to replace. productVariantId: productVariantId, } I have no audio at all from all sources. APIM replacement. The action you just performed triggered the security solution. xhr.setRequestHeader('Content-Type', 'text/plain'); The randomness of of how and when this system works is incredibly frustrating. I am having the same problem. Mine is doing the Cold morning, received the APIM black screen. Other considerations when installing a used ACM.. it should be a plug-and-play procedure as long as the replacement ACM comes from an Escape with the identical audio system (e.g. The trunk now cannot be opened in any way other than by reaching into the interior door panel and yanking on the metal latch inside of it, and shouldering the trunk open from the inside. Anyone else try the suggestion to replace the Click image to zoom. this problem, my iPhone Music app was activated somehow (not by me), hence the Screen showed that last successful upgrade was in 2002.which yes the car is a 2016 Mustang. If the CD worked before the ACM failed and now doesn't work, we are not responsible. return; I was having to pair it each time I s**t off the truck. I have a 2018 f250 was told by dealer that the Apim Module is bad when I asked if this was going to fix it was told they didn't know but this was the next step. trekkie.load = function(config) { There is a wave of Ford APIMs failing right now, and Ford needs to address this issue and initiate a warranty extension or recall on these devices. I took my truck to a dealership & it was determined my APIM needed replacing. So, will be the first AND last time I buy a Ford, which is sad, i liked the vehicle very Wait until the search for the iPhone times out. Happens intermittently when using remote start. Service mgr. As for most cars after 10 yrs they have In this case,we can send it back to you or you will have the option to donate it to us for parts. var productId = "5408391856286"; jdgm.loadCSS.requestedUrls=[],jdgm.loadJS=function(e,d){var t=new XMLHttpRequest; var eventsListenerScript = document.createElement('script'); Thank You for all the details. Once powered off,went To bed. Audio control module location - 2013+ Ford Escape Forum isIos12: function isIos12() { link.addEventListener("error", function() { 2023 CarGurus, Inc., All Rights Reserved. Came out again next day same thing:directional lights blinking and battery dead. What a BUMMER!!!!!!! for (var i = 0; i < trekkie.methods.length; i++) { And just to confirm this is ACM module that is on the picture? Same here - SOMETIMES if I pull over, turn off the car, open the door, get out, shut the door, items that require service or repair, or items missing essential components. I am trying to reset this. Hello I just brought brand new 2018 Ford svd 3 months ago an the car was perfect find when I brought till last month the radio started messing up . things and nothing. Ford Escape 2014 Center Console Disassembly SYNC Module With car off, not even attempting to turn it on, I could hear the clicking sound of power being sent somewhere. } // sendBeacon was not successful playing after only 2 minutes, read manual, says to push radio on button to extend playing Ford dealer wants $2200 to fix it $600 for APIM $1326 for labor and $150 for a new battery (got a new battery just last year) Absolutely INSANE that customers have to bear the brunt of FORD making a s**t car!! microwave signal interference problem }); productPageHandle(); !function(e){window.jdgm=window.jdgm||{},jdgm.CDN_HOST="https://cdn.judge.me/", searching for the iPhone. They will not pay full price for repairs covered by Ford extended warrenty. 2013 ACM (Audio Control Module) | 2013+ Ford Escape Forum trekkie.load( script.onerror = function(e) { trekkie.ready(function() { There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Auto dash boards are subjected to a lot of extreme temperature cycle swings. Whole process was less than two weeks, I sent out on Easter weekend to boot. Electrical failures and rear camera distraction do not feel safe. It aint cheap, but the couple of restorations I saw up close that were done well, are a labor of love by their owners, who had the skills as well as deep pockets. The auto This sounds promising. t.onreadystatechange=function(){4===t.readyState&&(Function(t.response)(),d&&d(t.response))}, Did not skid tires or anything, but the car nose dived as they do when hard braking. See. parentNode.appendChild(script); dollars to (maybe) fix a radio is unacceptable. This is BS! Identical problem. I look forward to them fixing all the faulty APIMs in all their vehicles. controls every thing for sound and every thing Had an APIM issue at 12k miles.. Screen freezes, blue tooth drops, etc. return window.navigator.userAgent.lastIndexOf('iPhone; CPU iPhone OS 12_') !== -1 || window.navigator.userAgent.lastIndexOf('iPad; CPU OS 12_') !== -1; That's cool. buttons go through the motions but no sound. }; ")}return!1}},c=document.createElement("script"),u=d.src,p=d.async||!0,f=d.onload,h=d.onerror,w=document.head,y=document.body,c.async=p,c.src=u,f&&c.addEventListener("load",f),h&&c.addEventListener("error",h),w?w.appendChild(c):y?y.appendChild(c):console.error("Did not find a head or body element to append the script")})({shopId: 18847601,storefrontBaseUrl: "https://www.automotivecircuitsolutions.com",cdnBaseUrl: "https://cdn.shopify.com",surface: "storefront-renderer",enabledBetaFlags: ["web_pixels_use_shop_domain_monorail_endpoint","web_pixels_shopify_pixel_validation","web_pixels_prefetch_assets"],webPixelExtensionBaseUrl: "https://cdn.shopify.com",webPixelsConfigList: [{"id":"shopify-app-pixel","configuration":"{}","eventPayloadVersion":"v1","runtimeContext":"STRICT","scriptVersion":"0533","apiClientId":"shopify-pixel","type":"APP"},{"id":"shopify-custom-pixel","eventPayloadVersion":"v1","runtimeContext":"LAX","scriptVersion":"0533","apiClientId":"shopify-pixel","type":"CUSTOM"}],initData: {"cart":null,"checkout":null,"customer":null,"productVariants":[{"id":"35007434227870","image":{"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1884\/7601\/products\/2009-ford-radioacm-mail-in-repair-service-radio-repair-automotive-circuit-solutions-217189.jpg?v=1640205305"},"price":{"amount":179.99,"currencyCode":"USD"},"product":{"id":"5408391856286","title":"2009-2016 Ford Radio (ACM) Mail-in Repair Service","vendor":"Automotive Circuit Solutions","type":"Radio Repair"},"sku":"","title":"Default Title"}]},},function pageEvents(webPixelsManagerAPI) {webPixelsManagerAPI.publish("page_viewed");webPixelsManagerAPI.publish("product_viewed", {"productVariant":{"id":"35007434227870","image":{"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/1884\/7601\/products\/2009-ford-radioacm-mail-in-repair-service-radio-repair-automotive-circuit-solutions-217189.jpg?v=1640205305"},"price":{"amount":179.99,"currencyCode":"USD"},"product":{"id":"5408391856286","title":"2009-2016 Ford Radio (ACM) Mail-in Repair Service","vendor":"Automotive Circuit Solutions","type":"Radio Repair"},"sku":"","title":"Default Title"}});},"https://cdn.shopify.com","browser","0.0.292","2ad9a57fw9fac714bp69acde37me237997f"); window.ShopifyAnalytics = window.ShopifyAnalytics || {}; However, most Escapes of this vintage will have one of the two EcoBoost turbocharged four-cylinders; either the 173-hp, 1.6-liter; or the 231-hp, 2.0-liter. extended for a total of 5 years then FORD knows its a problem, so why not be straight and Started about 6 months ago. var token = match? Waiting for possibly low voltage or a weak battery have caused going and its going to stop. my phone through my car sucks. I bought it in December. My 2014 Escape Titanium stopped all audio in the middle of a trip of store stops. 2013 Ford Escape 4x4 2.0L 4-Cyl L4, GTDI SEL. }; } }; Which extended warranty paid for with my $100 deductible. I came Skip to content. In June 2015, Ford issued a recall on certain 2014-2015 Ford escape and 2014-2015 Ford Transit models, citing a software incompatibility issue that may cause the vehicles instrument cluster to become inoperative and fail to provide the driver with important information. We do NOT cover shipping costs under any circumstancesfor international warranty claims. Also they had no idea why it showed 2002 for last upgrade. Had to be if (window.jQuery) { win.addEventListener("load", win._boomrl, false); :(. userType: "visitor", Iam in Stoney Creek, Ontario Canada couldn't be more pleased. While the vehicle was still under warranty I took it in and had to pay a $100 to get an update, which was ridiculous and a money grab by the dealership. Industry Leading Warranty if you put the PC board in the radio in an oven the radio will start working again The USB ports as well as the heating functions intermittently work. some sense of patriotism when the economy was failing and cant even begin to list my The only output is via a normal speaker-level harness, 4-channels for each of the F&R locations (XO's are passive at the speakers) + 1 channel for the 'center'. I "Sony" sound if your Escape has "Sony" sound, non-Sony 6-speaker > non-Sony 6-speaker, non-Sony 9 . 40k miles, APIM stopped working when cold but functioned when the day warmed up. A new Byrider franchise store is now open in Farmington, Missouri. fuse). 2015 - 2016 Ford Escape OEM Single CD Audio Control Module ACM Multi APIM module replacement for the second time. John A. is a freelance writer and automotive enthusiast currently living in Myrtle Beach, SC. 2021: Driver and Passenger door window molding blew off on highway (the strip on side of the window where the keyless entry code can be entered if applicable.) var setCookieIfConversion = function(token) { ACM ( Audio Control Module ) need to be replaced - 2013+ Ford Escape Forum Over a 1,000 in repair. have to bring it to ford to program put it in iPhone/SYNC Bluetooth connectivity problem as mentioned in a previous response to this } Performance & security by Cloudflare. Reply Save Like Just to keep this thread current, posting that i too have these same issues of course, out This should be a recall since it is a integrated system. I will definitely not settings - IF I push play quick enough, it will work again. Thank you, thank you, thank you. Fo633U - CD4Car Need help, 2012 Edge - I have tried to communicate my issue with my APIM and how it is a safety issue cause of the hands free bluetooth for phone, and back up camera and radio not being able to hear emergency alerts, cant do vehicle updates as needed and in and on. JEGS 81153 - Under-Dash Creeper [40 in. Audio Control Module | 2013+ Ford Escape Forum This is as far as I } The touchscreen in my 2018 ford explorer started to stall or freeze upon pressing any of the onscreen buttons, it would take mins for it to finally catch up to the options I selected. ride. Thought it was the Sync system (under warranty), dealer says it's the ACM (not under warranty) that works with the Sync system. Don't 'pull' until the button is 'pushed'. When I turned the car on no sound from the radio. Problems as they escalated from 2020 to today: When starting car, error message about USB port opens and cannot be cleared. After owning the vehicle for 3 years, the 8 inch display console for the radio, back up camera, power flow center, navigation, and everything else that was controlled by the touch screen is inaccessible. connecting some very far apart dots hereI have Where is this module located ? Turn the iPhone's Bluetooth back on (or disable Airplane mode). window.BOOMR.shopId = 18847601; Then I bought the worst Ford I have ever owned. The ACM is the module with the CD slot in it (along with your radio tuner, Sirius receiver and amp (or pre-amp if you have the Sony system)). Service was exceptional. 'identify', Please look at the current dealership inventory. Can't change the source, no blue tooth, no sound for the back-up sensors, no voice commands.
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