Follow BBC South on Facebook, Twitter, or Instagram. The Fine Line, absolute joke! Other returns can also take longer to process, including when a return needs a correction to the Child Tax Credit or Recovery Rebate Credit amount, includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit, or includes a Form 8379, Injured Spouse AllocationPDF, which could take up to 14 weeks to process. The CRA may keep all or part of your refund if you: The CRA will pay you compound daily interest on your 2022 tax refund. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. The website is very poor and does not provide adequate information. 8. Is anyone excluded from receiving free onboard credit for being a Carnival shareholder? Testing Positive for COVID-19 Before Cruise | FAQ | Disney Taxpayers who don't have a bank account can find out more on how to open an account at an FDIC-insured bank or the National Credit Union Locator Tool. We will endeavour to refund your money as quickly as possible, ordinarily this will be within 14 days as per the Package Travel Regulations. Get Refunded For Student Loan Payments Made During The Just an update on my previous review, after sending numerous emails to get my refund back and no response whatsoever i am now taking legal action against Cunard though Resolve and i urge anyone else to do the same, i can actually charge Cunard 8% daily until my refund is issued, it might be helpful if you all do the same.How this company is still in business is beyond me, hanging on to customers money is not only illegal but also unethical. Queen Mary 2 voyage cancelled due to technical issue - BBC News Heres how to get your free OBC. However, if this does not meet your needs and you would prefer a refund to the amount of monies paid on your booking, we ask that you use our online form to request one. Queen Mary 2 voyage cancelled due to technical issue - BBC News All holidays are fully protected. You can redeem your FCC at any time beforeJanuary 1, 2027 against any new Cunard booking. If you have booked an ATOL protected package operated by Planet Cruise, please follow the instructions in our My Booking portal. I applied for a refund 3 weeks ago and the site said I had successfully submitted my refund application but I never got any email. Facebook users can now claim settlement money. Here's how. We have every intention to deal with our customers in a timely manner and are sincerely sorry if we have not been able to do that in recent weeks, we are doing everything we can to service our customers bookings and appreciate your understanding. Please refer to your FCC issue correspondence for clarification. Facebook users can now claim settlement money. Here's how. 16. If you read Carnival's rules, they only offer free onboard credit to people who are shareholders at the time of sailing. 275.00 short! The current shareholders benefit letter indicates that OBC are available through July 31, 2023. Find out what their policy is and expect it on the last day. Any remaining unused credits can be used to treat yourself with a category upgrade or book an additional voyage. Until a refund is actioned any Future Cruise Credit (FCC) will remain on a customer's account, should a customer change their mind and make a booking using the FCC they are no longer entitled to a refund. Applying for Carnival shareholder stock is simple if you follow these steps: Youll need to mail, email, or fax proof of your shares to your specific cruise line at least three weeks before your sail date. 6. Utterly terrible, please do not use the on board casino its a complete rip off, try to say I spent $90 on a machine means I was on that machine 9 times I know I wasnt . Verification can help ensure real people write reviews about real companies. #4. Please contact your Travel Insurance provider in the first instance. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-leader-2','ezslot_13',603,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-leader-2-0');You may also like: How to Save Money on Cruises. Read on to find out how many shares you need to own, how much credit youll get for each sailing, and how to let your cruise line know youre eligible. Whilst we aim to do that straight-away, it can take up to 14 days from when we receive the money from our partners in busy periods. However, a new destination may be permitted**. Will they come back and ask for proof later? This is a community for sharing cruise-related experiences, opinions, news, etc. also booked to go on med cruise in sept. fingers xd we will have the wonderful time we experienced previously.still waiting for cunard to respond to my e mail - they must be inundated with disgruntled clients? Due to the extraordinary circumstances associated with COVID-19 and the associated impact to our customer contact center team and wider business, refunds may take up to 60 days to With any luck you will receive mulitple refunds! Did this woman die because her genitals were cut? Please disregard this and rest assured that any fees will not be incurred as a result of this cancelation. His main motivation is wanting to avoid long Covid. Learn more about how specific benefits will be impacted at canada.ca/balance-owing. Cunard shall be entitled to levy a cancellation charge as a percentage of the price paid in accordance with the following scales: Period before departure within which written notice of cancellation is received by Cunard. Has anyone had an experience with Cunard refunds? We will process all refund requests as quickly as possible. Please note we are only able to process refund requests via this online form. Apparently they have paid the expenses into a payment system for Nat West which is for business to business accounts, our account is a personal account! Whilst FCCs issued prior to July 2021 by ABTA, and January 2022 by ATOL, are protected under ABTA or ATOLs scheme of financial protection, both organisations will have withdrawn protection for FCCs across the travel industry by 30 September 2022 (if they remain unused and not applied to a booking). Cunard's Cancellations/Refunds Update 9th June 2020 Where your holiday is protected by one of our partners' guarantees*. The sales rep told her the same payment that took a second to make would take 120 days to refund. We will discuss your options when you contact us to rebook your cruise. Many reloadable prepaid cards have account and routing numbers that you could provide to the IRS. Read about our approach to external linking. Here are some examples of how you can use your free shareholder OBC: Just remember that some cruise lines will give you a discount if you prebook and prepay for some of these extras before you sail. refunds We have had over 25,000 affected bookings compared to our usual handful per week, they are taking longer to process than usual despite expanding the team and working 7 days a week. Generally, you can expect to receive your state tax refund within 30 days if you filed your tax return electronically. Following a few unsuccessful attempts to contact Cunard by telephone the online form was submitted. To request a refund of student loan payments that you made during the pandemic, you must contact your loan servicer. What if multiple members of my family are Carnival shareholders? Tax refund schedule 2023: How long it takes to get your tax refund Cunard Line Cancellation and Refund Policy - iCruise.com For sailings on or after May 1, 2022, the standard cancelation policy in our Booking Conditions applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in accordance with the scales on our Passage Contract page. There has not been anything. Hi Victor, to answer your first question, you don't have to own the shares for a specific amount of time before submitting the form. Take out Cunard Customer Services, currently an oxymoron. Send a missive, explaining the ongoing problems, concerns, your asks, and requesting thei You may also like: Are Cruise Drink Packages Worth It? I called my T/A on a Monday and by Friday I had a refund on my Visa account. For new bookings, you can redeem your FCC online at Cunard.com: full details can be found inour guide to using FCC online. refunds taking If you have booked a holiday provided by one of our cruise partners to get a refund you need to follow the instructions in our My Bookingportal. Have to wait till it settles? So use it before you lose it! The secret mine that hid the Nazis' stolen treasure. You just need to provide proof of shares at the time you submit it. Where is Eurovision 2023 taking place? A locals guide to the Your original booking with us will be cancelled; The value of your Refund Credit Note will be the sum you originally paid to us less the price of your cruise; and. A former flight attendant, she now prefers cruise ships over airplanes and spends several months each year cruising and exploring cruise ports. Where the cost of the new holiday is more than the FCC value, guests simply pay the difference. The tool is updated dailyso you dont need to check more often. Any shore experiences, dining, gifts or drinks packages you purchased for your voyage via My Cunard or our Customer Contact Centre will be automatically refunded back to the payment card you used to make these purchases and there is no need to contact us. We are currently booked for September, have not received our full refund from a cancelled Nov cruise and boy do I wish that we hadn't bothered. Do you have to have owned the shares for a specific amount of time before submitting the form?? To rebook your holiday making use of your Future Cruise Credit, or in some cases to accept a Refund Credit Note which does not need to be used until 31st January 2022, if you accept a Refund Credit Note your money is protected as your credit note benefits from the same ATOL protection as your holiday. Send your story ideas to south.newsonline@bbc.co.uk. An official website of the United States Government. Send a missive, explaining the ongoing problems,concerns,your asks, and requesting their assistanceto, Executive.Correspondence@carnivalukgroup.com. If your cruise or holiday has not been changed you are not entitled to a Refund Credit Note. From the date of booking until 91 days before departure. Use one of 5 irons for 2000 passengers .I ve emailed/ring/tweeted - no response at all.Never ever ever again. We were booked for a cruise in the Baltic for June, 2022. These may include: For more details, see Tax Season Refunds Frequently Asked Questions. The fastest way to get a tax refund is by filing electronically and choosing direct deposit. To check the status of a refund, taxpayers should use the Where's My Refund? Your questions answered | Cunard luxury cruises First refund three weeks later 245.00. Next to the relevant order, select View Return/Refund Status. We just filled in the form for a refund of our deposit - it states can take up to 60 Constantly emailing to say how much they are looking forward to welcoming us aboard (and sell us excursions and drinks packages) but then slip one in a months before departure days that totally changes the Covid testing putting the onus on passenger to pay for something that is just a Cunard policy requirements. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. All my cancellation Do not travel on Cunard. Package holidays without flights, where we act as an agent for licensed tour operators, are protected by the tour operator's ABTA bond (or other means such as FFI). Although so many things are automated these days, youll need to let the cruise line know that youre a shareholder before each and every cruise, so you can have your OBC credited to your account. For help during the online booking process,refer to our FCC guide. 5. This is available onCunard FareandEarly Saverholidays. Theres no need to contact us; your FCC has been automatically applied to each individual named on the booking. Im so glad youre here! The tool will provide an actual refund date as soon as the IRS processes your tax return and approves your refund. Usually, processing a passport application or renewal takes only a few weeks. Everyone: Cunard's site says the QM2 and Victoria sailings are cancelled to Nov 1 and Elizabeth to Nov 23. Five steps to apply for onboard credit as a Carnival stockholder, Faster to the Fun: The Ultimate Guide to Carnivals Skip-the-Line Pass, Tea Time on Carnival Cruises: Carnivals Free Afternoon Tea, Carnival Firenze Inaugural Season Opens For Bookings, Princess Cruises Announces Lavazza as Official Coffee Partner, Disney Cruise Line Announces Inaugural Sailings to Lighthouse Point, Norwegian Cruise Line Will Debut Beetlejuice The Musical Aboard Norwegian Viva, Cunard Sea Views Photo Exhibition Captures 100 Years of Cruising, Own at least 100 shares of Carnival stock, Black out your address and account number, Send proof to your cruise line before your cruise, Check your online cruise planner for the OBC a few weeks before your cruise departs, A travel agent cruising at travel agent rates, Tour conductors or group leaders cruising at a reduced rate, Beverages that arent covered by a drink package, Experiences like wine tastings, cooking classes, or behind-the-scenes tours, Paying for crew gratuities with shareholder OBC, Using shareholder OBC for anything that you need to use cash for (like for extra tips, or vending or self-service laundry on some ships). This type of system is similar to those introduced in many other countries and is the framework under which ABTA will guide its Members and hold them to account. Whats Going On With Covid Right Now? - The New York Times After two cancelled crossings we have decided to apply for a refund instead of accepting future cruise credit as next year's dates do not suit us. Please wait 5 days after weve sent the refund to check with your bank about your refund, since banks vary in how and when they credit funds. But if you're concerned, you can always send in your proof of shares now. DO NOT USE OR BOOK WITH THIS COMPANY! The BBC is not responsible for the content of external sites. Maybe the best solution is avoiding a refund request in the first place, says Thomas, the travel advisor. Can you get more than one free OBC benefit if you hold more than 100 shares of Carnival Corporation stock? That's good to hear, thanks for reporting back. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-medrectangle-4','ezslot_7',199,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-medrectangle-4-0');But did you know that you can get even more free onboard credit every time you book a cruise on Carnival, Princess, Holland America, or any other cruise line owned by Carnival Corporation? I have now been holding on the telephone for 25 minutes to try to speak to someone. The internet was poor years ago it as bad if not worse. Be sure to double check your entry to avoid errors. Refund I was told it takes 30 days to accept and then up to 90 days to get refund. Why does it take so long to get a passport? Just like any other cruise onboard credit you might receive in a special sale or via your travel agent, Carnival shareholder onboard credit isnt transferable. An official website of the United States Government. WebThese refunds are being processed up to 60 days after they receive a refund notification and will be sent by cheque. I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should do so. Powered by Invision Community. Our flight-inclusive packages, where were the principal, are financially protected by our Air Travel Organisers Licence (ATOL 2987). Appalling situation that has constantly increased stress levels, many hours waiting on line, letters to customer service in Southamptonand still they 50% of full fare. oh cunard, our favourite- where have you gone? Mrs jameson. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our If you cancelled your booking, then the Cunard refund policy applies. Any shore experiences, dining, gifts, or drinks packages you purchased for your voyage via My Cunard or via our Customer Service Department will be automatically refunded back to the credit card you used to make these purchases and there is no need to contact us. In many cases we package a cruise with flights and transfers for customer convenience, as the cruise may only be available on a cruise only basis, or we customised the holiday to better suit your individual needs and in doing so offered better value than the packages offered by our cruise line partners. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. WebFind answers to your questions about Cunard's pause in operations, new itineraries and our future cruise credit for affected guests. please bear with us and rest assured that your refund will be paid to you in due course, Please be assured that we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as possible. We use dedicated people and clever technology to safeguard our platform. If you cannot find your question on Future Cruise Credit (FCC) below, try the FAQs on our helpful FCC guide. If you have a prepaid debit card, you may be able to have your refund applied to the card. Guest Relations, Cunard, Carnival House, 100 Harbour Parade, Southampton SO15 1ST. Taxpayers who are using a software product for the first time may have to enter this information. Amazon and the Amazon logo are trademarks of Amazon.com, Inc., or its affiliates. Guest Relations Cunard, Email: guestrelations@cunard.com. I will be happy to be contacted by a manager.So far terrible experience! Im Carrie Ann, the writer behind Should Be Cruising. For further information, please readour guide to using FCC online. no discount, no reallocation, just the spend to use onboard against product for one of their inflated priced products. I had a refund cheque from P&O today, so much quicker than Cunard. Future Cruise Credit can always be used to book a new cruise. Where the cost of the new vacation is more than the FCC value, guests simply pay the difference. Cancellation charges (percentage of fare). Companies can ask for reviews via automatic invitations. The tools are easy-to-use and available anytime. What can Future Cruise Credit be used for? 75% of full fare. You can therefore use the Refund Credit Note we have issued to select new holiday arrangements to replace those in your original booking. All holidays are fully protected. They seem incapable of responding to me. For the last two weeks I have been trying to contact customer services to extend our stay in the disembarkation port. Sadly, Cunard do not have the best IT set-up and some of their admin skills are lacking, butI am sure they are better than when all these cancellations first kicked in nearly 2 years again. Basically my question is, can I purchase the securities, print out the trade confirmation then sell straight away? The sales rep told her the same payment that took a if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-large-mobile-banner-1','ezslot_9',602,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-large-mobile-banner-1-0');UK brands: *The currency and amount of onboard credit for some cruise lines is determined by the operational currency used on any specific sailing. Facebook users can now claim settlement money. Here's how.
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